Gigabyte R9-280X Blue Screen_of_Dead

Marcooprodigy · Aug 22, 2014

Hi. I have a problem with my new graphic card. Some time ago I bought the new graphic card - Gigabyte R9-280x OC (rev.2) and i can not use this card becouse i have blue screen of death. My card was twice under warranty and warranty service says it's good. In my mainboard i have new bios 2.30 and new drivers.I try to reset bios and set default settings - no effect. Card is stable after underclocking the GPU speed from default 1100MHz to 1050 MHz. Could you help me?
sorry for the mistakes but I can't speak english well.

My configuration:

Procesor: Core i5 2500K
Płyta gł: Asrock Z68 Extreme3 Gen3 (wgrany najnowszy bios 2.30)
Pamięć ram: Patriot DDR3 (4x2GB) - 1333MHz
Dysk: 1xSSD A-Data XPG 128GB + Seagate Barracuda 11 - 750GB
Zasilacz: OCZ ModExtreme - 600W 80+ bronze

Graphic card:
Bios: F60
Serial number: 140751271061
Drivers: AMD Catalyst: 14.4
Model no: GV-R928XOC-3GD (rev.2)

Eddie0711 · Aug 22, 2014

Hey mate, when do you get the bsod? When you try to play a game?

Thelps · Aug 22, 2014

You say you have a 600w Power Supply Unit.

The R9 290X has a recommend minimum PSU of 650w.

Source: http://www.realhardtechx.com/index_archivos/Page362.htm

It's possible this is causing your Blue Screens.

Also, make sure the card is cooled well. You may want to point a case fan directly at the card itself, or consider custom cooling solutions. Download GPU-Z to monitor your Graphics Card's temperature:

http://www.techpowerup.com/gpuz/

Marcooprodigy · Aug 22, 2014

Thelps :

I have R9-280X and I teste it on PSU Corsair CX750W 80+ bronze and get same resoult like on my OCZ 600W
(BSOD)

Eddie0711 :

When I'm playing a game or few minutes after start the game.

Marcooprodigy · Aug 26, 2014

Marcooprodigy :

Thelps :

I have R9-280X and I teste it on PSU Corsair CX750W 80+ bronze and get same resoult like on my OCZ 600W
(BSOD)

Eddie0711 :

When I'm playing a game or few minutes after start the game.

Anybody help me?

Thelps · Aug 26, 2014

Download temperature monitoring software for your GPU such as GPU-Z or MSI Afterburner. Check your GPU's temperatures during gaming. Anything over 70°c is cause for concern, anything over 80°c could be the cause of your GPU crashes.

GPU-Z: http://www.techpowerup.com/gpuz/
MSI Afterburner: http://event.msi.com/vga/afterburner/download.htm7

You can also use MSI Afterburner to increase / decrease fan speeds on your Graphics Card in order to reduce temperatures.

Marcooprodigy · Aug 27, 2014

Thelps :

I have no problems with the temperature. Maximum temperature is 70 degrees Celsius in stress.
I tried to set the fans to 100% but the card still causes BSOD.
Yesterday I tried to edit the BIOS and set the voltage 1,26V (VBE7) at the speed of 1100/6000.
Number of BSODs dropped but they are still.
I have no ideas

Thelps · Aug 27, 2014

What was the card's temperature when the voltage was reduced?

I still suspect overheating.

You can see the maximum temperature the GPU reached by clicking the temperature number in GPU-Z until you see the word 'max'.

Marcooprodigy · Aug 28, 2014

Thelps :

Voltage is not reduced. Voltage on my card is set to 1,26V. Standard
voltage is 1,2V. I increased the voltage to improve stability.
Unfortunately no effect.
I did today, log on GPU-Z while playing Battlefield 4. Temperature on my
card is max 60 degrees of celsius. GPU-Z log below.

Code:

http://speedy.sh/uvkvF/GPU-Z-Sensor-Log.txt

Thelps · Aug 29, 2014

Ensure the card's fans are spinning, inside the case.

Ensure the card is sat firmly in its PCI-E x16 slot, not at an angle. Press down firmly on the top of the card to confirm this.

If drivers are all up to date then it's possible the problem may lie elsewhere in your system. The CPU has also been known to overheat if your system is self-built. That would have to do with an improperly seated CPU-Cooler, requiring reinstallation.

While 600w is indeed the recommended PSU wattage for that card the R9-280X is a notoriously power-hungry card. If you get the chance, try the card in a system with a more powerful PSU, or try a different PSU with your current build.

Marcooprodigy · Sep 1, 2014

Hi All.
I solved my problem. My card is stable on the latest BIOS F13 from gigabyte.com. (http://www.gigabyte.com/products/product-page.aspx?pid=4845#bios)

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