Can't install drivers VIDEO_DXGKRNL_FATAL_ERROR black screen on windows startup

Vaidotas Bu

Reputable
Aug 22, 2014
4
0
4,510
Hello,
I've just bought a brand new Asus X550LB laptop. Then I installed windows 8.1 enterprise x64. Then I put the DVD which I got with my laptop into the rom and started installing drivers. There were 13 of them. The first 3 were istalled smoothly, then it was realtek LAN driver. It didn't finish because i got this blue screen VIDEO_DXGKRNL_FATAL_ERROR telling me laptop has to reboot. Then the windows is loading and at the moment when the screen has to show users, suddenly the screen turns off, then turns on again, but still black. I was waiting for 15 minutes, but it remain black, only the cursor showing itself when moving. So I turned off the laptop. Then turned on again and still the same black screen. Then I hold the power button for a few seconds. So I was able to start windows again. I've tried skip this driver and move to ralink wireless LAN driver. And the same old story again. I have no clue what can cause all this nonsense. How I supposed to install my drivers? Even without installing them, may this error occur again? Please help!!!
 

Vaidotas Bu

Reputable
Aug 22, 2014
4
0
4,510

Mine was with DOS. Many others say that the copy of windows is OK.
Trying to install windows updates.

It solved the problem. Thank you anyway.