I recently purchased a HP envy 700-310xt and have it connected to a HP zr2740w via the provided DVI cable. (Monitor also supports Display port, but the computer does not)
I am not able to display the monitor at its maximum resolution of 2560x1440, it is instead stuck on 1280x720 (which will not run apps on windows 8.1).
After a lengthy call into HP support (in which they took over control of the computer), I was told that the graphics card (Intel HD graphis 4600) could not display at the high of resolution. They could not offer me much help beyond that.
I am looking at upgrading the card to one that would not have an issue displaying at the highest resolution (leaning towards EVGA GeForce GTX 750 Ti), but want to be sure that it would be compatible with my computer (and the power supply, which is only 300w). I also want to be sure that this upgrade would be necessary. I do not do any gaming. This is used primarily for photoshop. Thanks for your help.
I am not able to display the monitor at its maximum resolution of 2560x1440, it is instead stuck on 1280x720 (which will not run apps on windows 8.1).
After a lengthy call into HP support (in which they took over control of the computer), I was told that the graphics card (Intel HD graphis 4600) could not display at the high of resolution. They could not offer me much help beyond that.
I am looking at upgrading the card to one that would not have an issue displaying at the highest resolution (leaning towards EVGA GeForce GTX 750 Ti), but want to be sure that it would be compatible with my computer (and the power supply, which is only 300w). I also want to be sure that this upgrade would be necessary. I do not do any gaming. This is used primarily for photoshop. Thanks for your help.