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Computer sound screwed up, HELP PLEASE!

Tags:
  • Headsets
  • Computers
  • Components
  • Audio
Last response: in Components
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August 22, 2014 5:58:18 PM

Hello everyone,

About 6+ months ago, my sound on my computer started going a bit dodgy, and then it just stopped working all together.. It had been really annoying, but I'd just grown used to not having sound on my computer, but I am doing some work in After Effects, and I really need sound to finish off the project.

Basically, there is no sound on my computer at all. USB headsets don't work, audio jacks, speakers, nothing. It is definitely not the headset/headphones/speakers as they work all perfectly on my other computers. This leads me to believe that it is either a software problem, or a hardware problem. I updated to Windows 8.1 over a month ago, thinking that that would fix it, by removing the chance of it being a windows problem. However, it did not. I think it is because it didn't completely overwrite all the windows data, just updated some of it. Or it could be hardware. I am thinking about getting a Asus Xonar DG soundcard, to see if it is hardware, but I'm pretty sure that USB headsets (I have a Corsair Vengeance 1500) don't use onboard sound and use a driver in them. By the way, my motherboard is a Gigabyte G1 Sniper M3.

I really am stuck, and would appreciate any help I could get.

Thanks

More about : computer sound screwed

August 22, 2014 6:02:23 PM

Have you tried a "clean" install of the OS?
Another thing you could try is to run CCleaner and see what it finds. https://www.piriform.com/CCLEANER
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August 22, 2014 6:21:33 PM

I don't really want to, hopefully that would be the last resort. I'm not quite sure what a clean install does, does it wipe everything? Even non windows related things on my separate hard drives/partitions? Sorry for the noobish question, I just don't want to jump right into it and lose everything, for it to maybe not work.
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August 22, 2014 6:26:26 PM

Yes, a clean install returns the system to nothing but Windows.
Give CCleaner a run. I use it weekly as do most folks here. It will find most registry errors, resource-wasting crap, and junk files that can really slow down your system over time. And if you have driver or other software conflicts, it will find most of them too.
If your system is a real mess, it make take more than one run to clean it up. In that case, Id suggest rebooting between runs.
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