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Video from SD card viewable on Camera but not on Mac

Tags:
  • SD Card
  • Cameras
  • Video
August 23, 2014 2:37:22 PM

I recorded four short videos onto an SD card using a Canon HFR400 video camera. When I load the SD card into the computer I’m only able to view one video. The others show no images, only a black screen but each will play for the length of each video.

Weird part is that I can play back all four videos in playback mode on the camera. It’s just loading them onto the computer which causes 3 of 4 to go blank. Any idea why it’s not allowing me to view??

I thought it had to do with the format or possibly using a Mac, but it doesn’t make sense that one video can be seen and the others can’t. They were all shot within 15 minutes of each other. May have to try Canon tech support but it doesn’t seem to be a camera issue.

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