ASUS Maximus VII Formula won't POST past default clocks

gjsmo

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Aug 23, 2014
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I recently bought a Maximus VII Formula along with an i7-4790k to upgrade my aging AM3-based system. I kept my Kingston RAM on the basis that it's good enough for me (2x Kingston KHX18C9T2K2/8X 8GB kits).

Initially everything worked perfectly, including my RAM at its advertised speed of 1866MHz. Within a few days my CPU died however, which I RMAed to great success - Intel has truly amazing customer service. Upon receiving a new CPU, I find that my RAM no longer operates at 1866MHz, but works fine at the default 1333MHz. When trying to raise the speed to anything above 1333MHz, including using XMP profiles, the system refuses to boot, giving Q-code of 55 (Memory not installed). Additionally, attempting to use CPU Level Up feature results in the same Q-code, which also did not happen before the CPU RMA.

What could cause this? I have checked the CPU socket for bent pins, and all of them appear pristine. I've tried individual DIMMs (no change), remounted the CPU and cooler (no change), and tried resetting the UEFI (no change). I know that the RAM isn't on the QVL, but just the same it worked before the CPU RMA. I have the exact same model of CPU as before, so I can't think of anything that would've changed.

EDIT: I should note that the system works perfectly at stock clocks. Rock-solid for gaming, CAD work, Linpack etc.
 
Solution
I agree, though the replacement from Intel might have been basically a refurb, but think after the initial problem and then this, I'd be more leaning towards mobo

gjsmo

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Aug 23, 2014
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Have not checked with Intel on this issue as I've been assuming the RMA CPU was good.
I haven't tried a manual OC on the CPU yet. I have tried setting the RAM clock and voltage manually in the UEFI and had the same issue.
The CPU is definitely a 4790K, as printed on the package, heatspreader, in the UEFI, and according to CPU-Z.
I tried a UEFI reset. This only works until I try non-default clocks.
BIOS is the latest version available from ASUS.
 

gjsmo

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Aug 23, 2014
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I was under the impression that this was the same as resetting the UEFI - the mobo does have a reset button on the back.
... and it's labeled "Clear CMOS". Is this enough or do we not trust the button? I can remove the battery if need be, though I think that requires removing the "ROG Armor".

I have also heard that warping the mobo by using a high mounting pressure on the cooler can cause this. I am using an EK Supreme HF waterblock with as low a mounting pressure as possible, but does this sound like a possible cause?
 

gjsmo

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I tried some more things today...
No change with only one memory kit installed. I tried each one individually, both with XMP and manual speed/voltage/timing settings. No change. I also tried an extra older kit (known to run at 1600MHz), no dice - this one was a boot loop.
I did remount the CPU and put on a bit more thermal paste, noting that the heatspreader wasn't quite fully covered. Also no change.
On a hunch I cleaned both the socket pins and the contacts on the CPU. Still no change.
 

imadirtybirdy

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May 6, 2011
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More likely the motherboard isnt it? I cant say ive ever run into this problem though so i have absolutely no expertise on this. Just seems unlikely he'd get 2 bad cpus, i be willing to bet the first CPU was trashed by something wrong with the motherboard.

That said... Stranger things have happened, and again, i dont know lol
 

gjsmo

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So in that case I should probably RMA the mobo ASAP? How's ASUS's RMA process and turnaround time recently? I recall about 3 weeks once. I really do want to get this thing working soon, seeing how much money I've sunk into it.