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Black Screen with Cursor after Windows Logo (after Check Disk)

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  • Windows
  • Cursor
  • Hard Drives
  • Windows 7
Last response: in Windows 7
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August 23, 2014 5:32:32 PM

I restarted during Check Disk, bad idea. I logged on and noticed files were corrupted, so I restarted and had to run System Repair. It finished saying it corrected everything. I still couldn't get to Windows so I decided to run Check Disk through the System Recovery Screen.

After several hours, Check Disk completed. I got the black screen with cursor so I figured something still may be wrong with the hard drive. I ran SeaTools for Windows, and ran both the long and short tests. The hard drive passed both of them.

At first I got blue screens, but after switching IDE to ACHI (I think that's it), I'm back at the black screen with cursor.

I've tried each safe mode, along with booting in low resolution. Part of me does think that this is driver related, since before all of this, audio and video was stuttering. Anyway, where should I go from here?

More about : black screen cursor windows logo check disk

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a b $ Windows 7
August 23, 2014 5:40:28 PM

Re-install Windows
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August 23, 2014 5:47:06 PM

i7Baby said:
Re-install Windows


I think it may be more than that. Last time I checked BIOS my hard drive was there, so I moved it back to the top of the boot order, now my hard drive is gone and instead Windows Boot Manager is there.
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a b $ Windows 7
August 23, 2014 6:39:10 PM

Have you more than one OS? That's what Boot Manger is for. eg different drives with OS's on them.
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August 23, 2014 8:45:44 PM

i7Baby said:
Have you more than one OS? That's what Boot Manger is for. eg different drives with OS's on them.


No, just Windows 7. The hard drive is listed in the BIOS, but not in the 'boot order' section.
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a b $ Windows 7
August 23, 2014 8:48:58 PM

Well put it in as primary boot drive then
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August 23, 2014 10:15:08 PM

i7Baby said:
Well put it in as primary boot drive then


I apologize if I'm missing what you're saying, but the only time I see my Hitachi 1TB drive is under Device Configuration. When I go to Boot Order, I see Hard Drive (SATA 0), but it's listed under Legacy Boot Sources.

I am awaiting a response on the HP forums as to how I enable the BIOS to boot in that Legacy Mode, instead of UEFI, which I'm pretty sure is what's enabled currently.
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a b $ Windows 7
August 23, 2014 10:21:34 PM

Yeah - HP (and Dell) make it hard to sort out problems.

Anything in the manual?

Normal bios lets you change the boot order and put anything anywhere in it.
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August 23, 2014 10:30:22 PM

i7Baby said:
Yeah - HP (and Dell) make it hard to sort out problems.

Anything in the manual?

Normal bios lets you change the boot order and put anything anywhere in it.


As the original manuals that came with the computer are in a box somewhere, I searched through some online manuals for my model, and CTRL+F found few instances of BIOS, let alone legacy.

The only thing I've been able to find online, is using a feature in the BIOS, called 'Secured Boot,' which isn't even in Windows 7. HP may determine which is best to run, but seeing as how every other BIOS screenshot I've seen has had an option for setting which one to use, I think it must be here somewhere..

Edit: If this is important, Windows fails to launch due to a recent hardware or software change (and blue screens), if I have SATA Emulation set to IDE instead of ACHI.
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a b $ Windows 7
August 23, 2014 10:41:49 PM

sata should be set to ahci normally.
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August 24, 2014 7:19:07 AM

i7Baby said:
sata should be set to ahci normally.


Alright, I still don't why the hard drive isn't being shown under UEFI sources when I could have sworn it was before all this. SeaTools detected it, other sections of the BIOS detected it, but when I go to boot order, all I see relating to my hard drive is:

Hard Drive
SATA0

And it's still stuck under Legacy Boot Sources.


Alright, I disabled UEFI boot source, now I get the "No boot disk has been detected or the disk has failed. I'm going to run some diagnostics on the hard drive with the BIOS. If the hard drive really is broken/corrupted, I don't understand why 3 other tests would deem it healthy.
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August 24, 2014 1:28:15 PM

i7Baby said:
sata should be set to ahci normally.


I used a hard drive from another computer, and Windows still gives me the black screen, but Ubuntu is installed on the hard drive and that boots fine.
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August 28, 2014 9:16:04 PM

i7Baby said:
Re-install Windows


Well, I guess I should have gone with your initial advice. I re-installed Windows through a USB device, and apart from having no drivers, everything is working. Thank you!
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