Hello,
My computer build is:
MSI Mobo Z87-G45 Gaming
GTX 760 OC 2GB
8G Gskill DDR3
i7-4770K
Win 8.1
EVO 212 Cooling
Toshiba 256 SSD (OS)
Samsung 128 SSD (storage)
3TB HDD (Storage)
My Issue:
I apologize for the long post, but I want to be sure to be as detailed as possible. Yesterday, I began a Mcafee and GForce Experience Update on my pc. I was also reading emails at the same time as normal from gmail. All of a sudden, the mouse topped responding. I did a forced restart after about 5 minutes and got to just after the BIOS screen to a BSOD. The first error was: SYSTEM_SERVICE_EXCPETION. The computer restarted immediately and then began to just restart 3 times.
I let the computer ‘rest’ and went back to try it again. Before I turned it on, I reset the BIOS ans was able to at least get to the PC Recovery options. I was able to get so far as to restore it to a previous date and get in with some functionality. While in, I attempted to uninstall the GForce experience and disable everything in startup. Then, the computer froze again without completing the uninstall.
Next I restart and get a BSOD: DRIVER_CORRUPTED_EXPOOL. Frustrated again I left it after shutting it down for a few hours and attempted to restart. It goes into the infinite looping of attempting to start bet never gets to the BIOS Flash screen. I got to an advance trouble shooting screen option finally, tried to do another restore to no avail, then received a BSOD: MEMORY_MANAGEMENT.
Finally, I unhooked all the peripherals, turned off the power, cleaned the entire PC of any dust, also used electronics cleaner to clean of the connectors of the video card/memory. I was able to restart up to the PC Diagnostics again but at this point I tried using my image disc, but it came back invalid. I’m out of things to try as now its just doing its looping startup and not getting to the BIOS flash screen. I can let it rest again and try, but I really don’t know what to do at this point. Any help even using commands in DOS would be helpful. I appreciate ANY help in advance as I am super frustrated.
Update: Sometime, I get in (safemode) and then it just becomes non-responsive again, so then I have to restart. Could it possibly be the power to the MOBO or its connections? I do these retrys after I let the computer sit for 2-3 hours and it lets me in, but then it just stops again.
My computer build is:
MSI Mobo Z87-G45 Gaming
GTX 760 OC 2GB
8G Gskill DDR3
i7-4770K
Win 8.1
EVO 212 Cooling
Toshiba 256 SSD (OS)
Samsung 128 SSD (storage)
3TB HDD (Storage)
My Issue:
I apologize for the long post, but I want to be sure to be as detailed as possible. Yesterday, I began a Mcafee and GForce Experience Update on my pc. I was also reading emails at the same time as normal from gmail. All of a sudden, the mouse topped responding. I did a forced restart after about 5 minutes and got to just after the BIOS screen to a BSOD. The first error was: SYSTEM_SERVICE_EXCPETION. The computer restarted immediately and then began to just restart 3 times.
I let the computer ‘rest’ and went back to try it again. Before I turned it on, I reset the BIOS ans was able to at least get to the PC Recovery options. I was able to get so far as to restore it to a previous date and get in with some functionality. While in, I attempted to uninstall the GForce experience and disable everything in startup. Then, the computer froze again without completing the uninstall.
Next I restart and get a BSOD: DRIVER_CORRUPTED_EXPOOL. Frustrated again I left it after shutting it down for a few hours and attempted to restart. It goes into the infinite looping of attempting to start bet never gets to the BIOS Flash screen. I got to an advance trouble shooting screen option finally, tried to do another restore to no avail, then received a BSOD: MEMORY_MANAGEMENT.
Finally, I unhooked all the peripherals, turned off the power, cleaned the entire PC of any dust, also used electronics cleaner to clean of the connectors of the video card/memory. I was able to restart up to the PC Diagnostics again but at this point I tried using my image disc, but it came back invalid. I’m out of things to try as now its just doing its looping startup and not getting to the BIOS flash screen. I can let it rest again and try, but I really don’t know what to do at this point. Any help even using commands in DOS would be helpful. I appreciate ANY help in advance as I am super frustrated.
Update: Sometime, I get in (safemode) and then it just becomes non-responsive again, so then I have to restart. Could it possibly be the power to the MOBO or its connections? I do these retrys after I let the computer sit for 2-3 hours and it lets me in, but then it just stops again.
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