Windows 7 Toshiba fails to boot in any way but from USB. Cant access windows recovery or factory reset

Tpurner

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Aug 24, 2014
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I've got a Toshiba laptop running 32x Windows 7 Home and I'm stumped.

A couple days ago I got a crash dump blue screen. When I shut it down and restarted it, I got a blue screen again right after the Windows logo. It was not on the screen long enough for me to read the error codes.

After that, it would only boot to a black screen with a movable cursor. Tried Ctrl+Alt+Del and nothing happened. I was able to boot into safe mode, opened the registry editor, and found no errors in /winlogon. Gave up for the day and shut it down.

Next day, the computer wouldn't even boot into safe mode. Nor would it boot into recovery mode. I got the same black screen with cursor in both.

Booted from Hiren's to run memtest which also found no errors. Also ran a virus scan from Hiren's and found nothing. After that one successful boot from CD/DVD, the computer stopped being able to boot from CD/DVD. So I cannot boot from my windows recovery disk to enter recovery mode either. Resetting BIOS and changing boot order did not solve the issue.

I can still boot to USB, but that's it.

I think the issue might be BIOS related, but Toshiba only offers a way to flash bios via CD/DVD, which I can't do. I've tried setting up a flash drive as bootable and loading the BIOS files on to it, but I can't figure out how to launch the update from there.

I read that Toshiba laptops can supposedly be reset to factory default settings through a menu accessed by holding the 0 key when powering on. Tried that and was taken to no such menu.

Anyone have any idea what the heck is going on? Computer is only a few years old and was running great a couple days ago, now it's bricked. Does anyone have any suggestions on how I can at least get into factory reset or windows recovery mode?
 

techie_dude

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Aug 10, 2014
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ya it seems a BIOS problem, but cant say about HDD at this stage.
first sort out the bios issue,
since your usb port is working,you can flash your bios using bootable usb.
before doing that download your toshiba bios from its website. and extract it to a folder

then follow this link
http://forum.notebookreview.com/sager-clevo/246530-how-flash-your-bios-dos-using-usb-stick.html

here in the link in "clevo" folder copy your extracted bios file.

and do as the link says.i think this will remove your bios issues.