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Slow Internet Speeds on only one computer. [SOLVED]

My main computer has not been maintaining full internet speeds while my phone and tablet are?

I pay for 30/5 internet and my down lately has been super slow on my PC. hitting as low as 0.4Mbps up to 34Mbps... over the last few weeks its been hovering around the 4 to 17 range.
I monitored it closely one night for 4 hours and This Was The Result.
So after contacting my ISP and they came out we realized that this was my problem and not theirs. more specifically... it was my single PC getting low speeds. NOTHING ELSE.

My phone pulls 34Mbps consistently through the WiFi on the same network.
My laptop pulls 34Mbps Hooked up to the modem and via WiFi
My Tablet pulls 30Mbps through WiFi
My computer pulls crap from the router or hooked up to the modem.

I have installed the most up-to-date drivers for my NIC and the ones that came with the mobo disc and still crap.

I have uninstalled it and reinstalled the NIC and nothing
I just reinstalled windows yesterday and still nothing
i bought a wireless USB adapter and STILL pulling around 10Mbps right now.
and yes i tested this with ONLY the computer connected and no devices.
I have checked all my cables and ruled out any damaged cables (even though since the WiFi is working for everything else i know my problem is not in my router or modem.)

the problem exists on my computer alone regardless of connection type or path and is pulling crappy numbers from a network that is putting out great numbers... so the problem has to be internal on my computer....... but what???

OS:-----------Windows 7 Ultimate x64
MoBo: --------ASRock FM2A75 Pro4-M
Processor:----AMD A8-5600K APU Radeon HD 7560D
Graphics 2:---AMD Radeon HD 7850
Mem:----------Corsair Vengeance 16GB (2x8)
BIOS:---------American Microtrends vp2.10 3/14/2013
NIC:----------Realtek PCIe GBE Family Controller
Router:-------Linksys WRT160Nv3
Modem:--------ARRIS CM820
59 answers Last reply Best Answer
More about slow internet speeds computer solved
  1. run a malware and anti virus scan to see if your pc infected.
  2. Are you getting internet via ethernet cable or wifi from your router?

    Try a faster router eg 600N
  3. smorizio said:
    run a malware and anti virus scan to see if your pc infected.


    I reformatted and fresh installed windows yesterday.. not even 18 hours ago.. and when i installed windows i installed chrome and my network drivers and got 7Mbps
  4. i7Baby said:
    Are you getting internet via ethernet cable or wifi from your router?

    Try a faster router eg 600N


    But the router works fine... i ruled it out.
    I get 34Mbps from the router to my phone, laptop, and tablet
    i get crap from the router on my PC wired or wireless BUT... i also get crap from being hardwired to the modem.
    so that means this cant be a modem or router issue because they are working properly
  5. basically...

    Router to Phone --34
    Router to tablet ---34
    Router to Laptop (WiFi)--34
    Router to Laptop (Wired)--34
    Router to PC (Wifi) ---Junk
    Router to PC (Wired) --Junk

    Modem to Laptop --34
    Modem to PC ------ Junk
  6. Install Good anti virus software and scan the whole system.
    Format of PC is another option.
  7. steeve12 said:
    Install Good anti virus software and scan the whole system.
    Format of PC is another option.


    already reformatted and reinstalled problem persists
  8. Best answer
    OMG... i just solved this on my own.

    I was looking under my installed programs since this was a fresh install and i noticed something that i had never seen before called AMD Quick Stream which i assume came from my AMD all in one Driver. I went to programs and opened it up and turns out it seems like this program regulates internet flow to programs based on demand and need. You can have it allocate bandwidth and even reserve bandwidt for certain programs and it increases these bandwidths based on how much its using..

    this explains everything.. it explains why ONLY my computer was getting crappy tests but everything elses was fine. it also explains why my speed tests slowly got faster and faster every time i tested because it was allowing chrome to use more internet every time i tested the speed because it was hitting the current limit. It also explains why the speed would slowly go up EVEN WHILE the test was happening.

    i uninstalled this... reset the computer.. and BOOM... 34Mbps
  9. Oh my god, yes! I had this problem for a month! Called three ISP technicians out, but it was that stupid AMD Quick Stream program! Thank you so much for this solution!
  10. I just wanted to say THANK YOU
    I too had this problem for waaaaay to long and I had tried everything until I stumbled across your answer about AMD quick stream. What a worthless program.
  11. posted the solution but somehow missed the above comments (which were saying the exact thing i was trying to)
  12. I had this same exact problem on my laptop.. I have a 500/500mbps connection and my laptop was perfectly fine and then all of a sudden the internet speeds got slow and ive tried everything.. even reset the network configurations through command line via the following commands:

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Note: If you want to reset your configuration via those commands open Command Line as Administrator.

    Anyway, I had ran those commands and nothing.. I thought that maybe the drivers from my realtek wifi adapter that I use for different things that I will not state on here conflicted with the current drivers installed for the built in wifi. I uninstalled it and a few other things that I thought would be causing the problem and nothing helped.. I came across this thread and I had the SAME EXACT damn program running.. Sure enough, I uninstalled it and it worked out... I get up to 100/100 mbps with a wired connection now instead of 2mbps/50mbps and on wifi I am getting around 55-65mbps down/up... For anyone else who has had this problem I suggest removing AMD Quick Stream.. Definitely doesn't help out anything as far as your internet speed goes, especially if you want your speeds at all times but I do suppose it has its uses if you want to limit bandwidth toward certain programs. Again thanks for finding the solution.

    -fame aka infam0us
  13. You can run the same commands that infam0us listed above just to be safe and have your settings reset, they will not affect any speed optimizations you may have made, for example Verizon FIOS Speed Optimizer, if you run those commands in Command Prompt it will reset your default network settings but will not remove the optimization settings that Verizon's optimizer has set. Also if you dont want to uninstall AMD Quick Stream, you can just open the program and disable it from running. Once you stop the program from running it will not affect any bandwidth being restricted to any programs on your PC or Laptop. It is a good tool to have incase you do decide to restrict bandwidth toward certain programs running on your PC or Laptop. The above command prompt settings and disabling Quick Stream has worked for me and should work for many others that are confused as to why their internet speeds are slow.

    There is also another thing you can do to help for wifi connections and that is to login to your router and disable WMM. Its used for video messaging etc but not necessary to have enabled. That sometimes causes an issue for people as well. You can also go to your Network Connections, open properties for your wifi device, click on Configure, open the Advanced tab and change the AdHoc from 11g to 11n if its not already set.

    Hope everyone gets their problems solved by what has been suggested in this thread because it has helped many people including myself. I am not a novice user but I did get stuck a bit on why this was happening on my laptop.
  14. hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP
  15. Viraj Nagre said:
    hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP


    Your laptop doesn't have any AMD graphics, so it's very unlikely that you would even have any AMD software, let alone AMD Quick Stream. Your problem must be stemming from something else. I'm sorry T.T
  16. BamBamxxxx said:
    Viraj Nagre said:
    hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP


    Your laptop doesn't have any AMD graphics, so it's very unlikely that you would even have any AMD software, let alone AMD Quick Stream. Your problem must be stemming from something else. I'm sorry T.T


    This laptop does have AMD raedon hd 8670M graphics card........and I'm sure......so is there any other way to solve my problem???
  17. BamBamxxxx said:
    Viraj Nagre said:
    hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP


    Your laptop doesn't have any AMD graphics, so it's very unlikely that you would even have any AMD software, let alone AMD Quick Stream. Your problem must be stemming from something else. I'm sorry T.T


    This laptop does have AMD raedon hd 8670M graphics card........and I'm sure......so is there any other way to solve my problem???
  18. Viraj Nagre said:
    BamBamxxxx said:
    Viraj Nagre said:
    hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP


    Your laptop doesn't have any AMD graphics, so it's very unlikely that you would even have any AMD software, let alone AMD Quick Stream. Your problem must be stemming from something else. I'm sorry T.T


    This laptop does have AMD raedon hd 8670M graphics card........and I'm sure......so is there any other way to solve my problem???


    Ah, it's a higher spec'd model. My apologies.
    When you encounter the issue, open your task manager and check the list of processes for "AMD Quick Stream". You can end the process, or right-click it and select "Open File Location" . I believe the directory should be C:\Program Files\AMD Quick Stream. Once there, there should be an executable to uninstall the program, maybe named "uninst000.exe". If you still can not find the program, then again, there's most likely another cause.
  19. Viraj Nagre said:
    BamBamxxxx said:
    Viraj Nagre said:
    hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP


    Your laptop doesn't have any AMD graphics, so it's very unlikely that you would even have any AMD software, let alone AMD Quick Stream. Your problem must be stemming from something else. I'm sorry T.T


    This laptop does have AMD raedon hd 8670M graphics card........and I'm sure......so is there any other way to solve my problem???


    BamBamxxxx said:
    Viraj Nagre said:
    BamBamxxxx said:
    Viraj Nagre said:
    hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP


    Your laptop doesn't have any AMD graphics, so it's very unlikely that you would even have any AMD software, let alone AMD Quick Stream. Your problem must be stemming from something else. I'm sorry T.T


    This laptop does have AMD raedon hd 8670M graphics card........and I'm sure......so is there any other way to solve my problem???


    Ah, it's a higher spec'd model. My apologies.
    When you encounter the issue, open your task manager and check the list of processes for "AMD Quick Stream". You can end the process, or right-click it and select "Open File Location" . I believe the directory should be C:\Program Files\AMD Quick Stream. Once there, there should be an executable to uninstall the program, maybe named "uninst000.exe". If you still can not find the program, then again, there's most likely another cause.


    I couldnt find the program.......its making me insane....what else can I do???
  20. I was having this problem as well, but I didn't have an AMD...anything. It did give me an idea though. I started looking for other programs that may be affecting my internet speed. I looked at active processes running and noticed something called "AVG Web Tuneup." I use AVG for virus protection and it had apparently installed when I updated.

    Uninstalled Web Tuneup, and my speed was back.

    This may or may not be what other people are experiencing. My advice would be to check processes running while you are experiencing slow speed and look for clues.
  21. Viraj Nagre said:
    I couldnt find the program.......its making me insane....what else can I do???


    I had the same issue even without Quick Stream. Uninstalled the video drivers and let windows figure it out. Problem solved.

    Funny thing is that AMD claims the problem has been fixed a year ago!

    Here's their quote: "This issue has been addressed with an updated version of the AMD QuickStream app.

    You can download the update from the following link:

    http://support.amd.com/en-us/kb-articles/Pages/AMDQuickStreamTechnology.aspx

    Please make sure you uninstall the existing QuickStream app before installing this version."
  22. BajungaDustin said:
    OMG... i just solved this on my own.

    I was looking under my installed programs since this was a fresh install and i noticed something that i had never seen before called AMD Quick Stream which i assume came from my AMD all in one Driver. I went to programs and opened it up and turns out it seems like this program regulates internet flow to programs based on demand and need. You can have it allocate bandwidth and even reserve bandwidt for certain programs and it increases these bandwidths based on how much its using..

    this explains everything.. it explains why ONLY my computer was getting crappy tests but everything elses was fine. it also explains why my speed tests slowly got faster and faster every time i tested because it was allowing chrome to use more internet every time i tested the speed because it was hitting the current limit. It also explains why the speed would slowly go up EVEN WHILE the test was happening.

    i uninstalled this... reset the computer.. and BOOM... 34Mbps


    YOU ARE MY LORD AND SAVIOR! For real, I bought a new router thinking that was the issue..After you mentioned the quick steam thing it all clicked! The problem started occurring after that installed! Thank you so much!
  23. BajungaDustin said:
    OMG... i just solved this on my own.

    I was looking under my installed programs since this was a fresh install and i noticed something that i had never seen before called AMD Quick Stream which i assume came from my AMD all in one Driver. I went to programs and opened it up and turns out it seems like this program regulates internet flow to programs based on demand and need. You can have it allocate bandwidth and even reserve bandwidt for certain programs and it increases these bandwidths based on how much its using..

    this explains everything.. it explains why ONLY my computer was getting crappy tests but everything elses was fine. it also explains why my speed tests slowly got faster and faster every time i tested because it was allowing chrome to use more internet every time i tested the speed because it was hitting the current limit. It also explains why the speed would slowly go up EVEN WHILE the test was happening.

    i uninstalled this... reset the computer.. and BOOM... 34Mbps


    I'm having same problem with slow internet only on one computer. However i don't have AMD Quick Stream on my computer, but my CPU is AMD, my GPU - nVidia. Please help me!! I'm sick of that my main computer internet is the slowest. What could it be?
  24. BajungaDustin said:
    OMG... i just solved this on my own.

    I was looking under my installed programs since this was a fresh install and i noticed something that i had never seen before called AMD Quick Stream which i assume came from my AMD all in one Driver. I went to programs and opened it up and turns out it seems like this program regulates internet flow to programs based on demand and need. You can have it allocate bandwidth and even reserve bandwidt for certain programs and it increases these bandwidths based on how much its using..

    this explains everything.. it explains why ONLY my computer was getting crappy tests but everything elses was fine. it also explains why my speed tests slowly got faster and faster every time i tested because it was allowing chrome to use more internet every time i tested the speed because it was hitting the current limit. It also explains why the speed would slowly go up EVEN WHILE the test was happening.

    i uninstalled this... reset the computer.. and BOOM... 34Mbps


    I just wanted to say - you are a life safer! I've been troubleshooting this for HOURS and couldn't figure out what was wrong. Changing out cables, trying differing NICs, directly connecting to router, dozens of resets.. but no.. it was the AMD Quick Stream program. Uninstalling solved the problem.
  25. BajungaDustin said:
    OMG... i just solved this on my own.

    I was looking under my installed programs since this was a fresh install and i noticed something that i had never seen before called AMD Quick Stream which i assume came from my AMD all in one Driver. I went to programs and opened it up and turns out it seems like this program regulates internet flow to programs based on demand and need. You can have it allocate bandwidth and even reserve bandwidt for certain programs and it increases these bandwidths based on how much its using..

    this explains everything.. it explains why ONLY my computer was getting crappy tests but everything elses was fine. it also explains why my speed tests slowly got faster and faster every time i tested because it was allowing chrome to use more internet every time i tested the speed because it was hitting the current limit. It also explains why the speed would slowly go up EVEN WHILE the test was happening.

    i uninstalled this... reset the computer.. and BOOM... 34Mbps


    I have an Intel i5 and nvidia graphics Card. I just had my provider come out for the 2nd time and checked a bunch of devices same issue. I'm so lost. I even tried a different Ethernet card. Same issue! Help!
  26. Lan Optimizer was my problem. I assume it was doing the same thing. I pay for 100 / 10 and was getting 1/.1 so I wasn't very happy.

    Does anyone know what these programs are actually trying to accomplish? Seems like a pretty stupid concept to limit the hell out of your connection speed.
  27. BajungaDustin said:
    OMG... i just solved this on my own.

    I was looking under my installed programs since this was a fresh install and i noticed something that i had never seen before called AMD Quick Stream which i assume came from my AMD all in one Driver. I went to programs and opened it up and turns out it seems like this program regulates internet flow to programs based on demand and need. You can have it allocate bandwidth and even reserve bandwidt for certain programs and it increases these bandwidths based on how much its using..

    this explains everything.. it explains why ONLY my computer was getting crappy tests but everything elses was fine. it also explains why my speed tests slowly got faster and faster every time i tested because it was allowing chrome to use more internet every time i tested the speed because it was hitting the current limit. It also explains why the speed would slowly go up EVEN WHILE the test was happening.

    i uninstalled this... reset the computer.. and BOOM... 34Mbps


    You sir, are a God among men, I was dumb-founded.
  28. If your problem is not AMD Quickstream, try to check for other programs similar to it that regulate and control internet traffic.

    I had this EXACT SAME ISSUE except the program was XFast LAN for me that came pre-installed on my desktop PC. I disabled this "Enable Traffic Shaping" feature on it and suddenly my internet speeds went up (my speeds were fine on phones and tablet just like the original problem!)

    So, yeah, needless to say I uninstalled that crap. :)
  29. This same thing happened to me, brand new laptop. I updated the drivers and everything. Its not an AMD so I don't have Quick stream. Anything like this for us NVIDIA/ Intel people?
  30. Can someone help me? I play alot of games an my ping and internet connection all around has been horrible. I can't find any programs that would mess with my internet and I'm lost.Also is there any easy way to find things that limit your connection
  31. same thing here, brand new build,
    i7 4790k
    asus z97-a mobo
    nvidia gtx 980
    windows 8.1

    Cannot find anything that can fix this, internet is fine on my old computer, has anyone got any more ideas?
  32. I have the same problem. Win7 Pro 64 bit. Running Nvidia GEforce GT 640. 74mbs on all devices, ethernet ports and wifi, except for the Computer Planet PC which is half the speed up and down. Tried different graphics card, checked all settings, still trying to work out what is causing it
  33. I'm having the same issue here and have been having it for months. Have gone the rounds with my ISP and still can't solve the issue. All other devices - phone, tablet and Chromebook - run fine, but my Desktop PC doesn't. It's a Dell XPS i680 running Win7 64-bit and is using an Nvidia graphics card. Also lost.
  34. I also have an Nvidia GEForce GT 8800. Seems that when I disable the driver in the driver manager that the Internet speed becomes as fast as lightning, so it has something to do with the video driver - 100%.
  35. OK. As one of the other posters suggested earlier, even with the NVidia GeForce, you're going to have to go to your Device Manager, click on Display and then right click the graphics card and Uninstall the driver. The screen will look horrible for a few minutes and drop down to a low resolution, but don't fret, just click on Action > Scan for hardware changes in the Device Manager and Windows will automatically detect the graphics card and reinstall a brand new driver.

    Internet should run just fine after doing this. -- I tried to just do an Update but Windows doesn't detect it. You're going to have to uninstall and reinstall your video driver.
  36. Never mind. The solution worked for about 30 minutes and then it died out. More answers would be welcome.
  37. Nvidia help im having the same issues
  38. I tried to move this to another Nvidia forum to see if anyone knows over there. @Chaseh. - https://forums.geforce.com/default/topic/860242/geforce-basics/slow-internet-from-geforce-gt-8800/
  39. BajungaDustin said:
    OMG... i just solved this on my own.

    I was looking under my installed programs since this was a fresh install and i noticed something that i had never seen before called AMD Quick Stream ..................i uninstalled this... reset the computer.. and BOOM... 34Mbps


    Thanks so much BajungaDustin, I had the same problem and have been pulling my hair out all week trying to solve it. Blast you AMD Quick Steam!!!
  40. i7Baby said:
    Are you getting internet via ethernet cable or wifi from your router?

    Try a faster router eg 600N
  41. dumb answer since it is only one computer out of several. I have the same motherboard and the same problem.
  42. BajungaDustin said:
    My main computer has not been maintaining full internet speeds while my phone and tablet are?

    I pay for 30/5 internet and my down lately has been super slow on my PC. hitting as low as 0.4Mbps up to 34Mbps... over the last few weeks its been hovering around the 4 to 17 range.
    I monitored it closely one night for 4 hours and This Was The Result.
    So after contacting my ISP and they came out we realized that this was my problem and not theirs. more specifically... it was my single PC getting low speeds. NOTHING ELSE.

    My phone pulls 34Mbps consistently through the WiFi on the same network.
    My laptop pulls 34Mbps Hooked up to the modem and via WiFi
    My Tablet pulls 30Mbps through WiFi
    My computer pulls crap from the router or hooked up to the modem.

    I have installed the most up-to-date drivers for my NIC and the ones that came with the mobo disc and still crap.

    I have uninstalled it and reinstalled the NIC and nothing
    I just reinstalled windows yesterday and still nothing
    i bought a wireless USB adapter and STILL pulling around 10Mbps right now.
    and yes i tested this with ONLY the computer connected and no devices.
    I have checked all my cables and ruled out any damaged cables (even though since the WiFi is working for everything else i know my problem is not in my router or modem.)

    the problem exists on my computer alone regardless of connection type or path and is pulling crappy numbers from a network that is putting out great numbers... so the problem has to be internal on my computer....... but what???

    OS:-----------Windows 7 Ultimate x64
    MoBo: --------ASRock FM2A75 Pro4-M
    Processor:----AMD A8-5600K APU Radeon HD 7560D
    Graphics 2:---AMD Radeon HD 7850
    Mem:----------Corsair Vengeance 16GB (2x8)
    BIOS:---------American Microtrends vp2.10 3/14/2013
    NIC:----------Realtek PCIe GBE Family Controller
    Router:-------Linksys WRT160Nv3
    Modem:--------ARRIS CM820


    i have the same problem, but i don't have an AMD thing running, think it might be my wireless card
  43. BajungaDustin said:
    OMG... i just solved this on my own.

    I was looking under my installed programs since this was a fresh install and i noticed something that i had never seen before called AMD Quick Stream which i assume came from my AMD all in one Driver. I went to programs and opened it up and turns out it seems like this program regulates internet flow to programs based on demand and need. You can have it allocate bandwidth and even reserve bandwidt for certain programs and it increases these bandwidths based on how much its using..

    this explains everything.. it explains why ONLY my computer was getting crappy tests but everything elses was fine. it also explains why my speed tests slowly got faster and faster every time i tested because it was allowing chrome to use more internet every time i tested the speed because it was hitting the current limit. It also explains why the speed would slowly go up EVEN WHILE the test was happening.

    i uninstalled this... reset the computer.. and BOOM... 34Mbps


    I had this problem too and didn't know why. Now I got it solved. Thank you so much!! :)
  44. Hey guys , today (morning) i was on facebook ( with my phone ) ..i was watching some videos .. with no problem .. then after like 15min "facebooking" i tryed to open a video .. it was loading like 30sec .. then 1sec running ,, 30sec loading .. So i just Turned on my Pc .. thinking is was a glitch by my phone .. So i opened Youtube , Facebook .. and so With my pc .. and Bum it was the same 30sec loading , 1sec running .. i allready restarted my wifi , let the Anti virus check everything .. even called the "internet service guys" and asked if somethings wrong with theyr Internet stuff .. and .. they said everything is OK .. so please Help me :( ( my download speed was 4/5mbs .. now 100kbs .. Ping was 30 .. now 400+
  45. Solved for Nvidia Graphics cards. Iv had this issue for a couple of months now with one computer receiving terribly low download speeds (around 7.mbs) compared to other computers, laptops and phones in my house (around 45mbs). The computer with the slow speeds has a Nvidia Geforce GTX 760 graphics card, when disabling the driver of the graphics card the download speed would go back up to around 40mbs, however having a disabled graphics card wasn't an option.

    Now the solution, i bought a new wireless card that was 5ghz compatible, i then unsynced the 2.4ghz and 5ghz signals from the router and renamed the 5ghz signal so my pc could connect solely to it. And this has solved the issue. Some how my graphics card was interfering with the 2.4ghz signal from my router but has no issues with the 5ghz signal. My pc now receives around 55mbs which is excellent.

    So basically you either need to replace the graphics card as it interferes with the signal or make sure your running and receiving a solely 5ghz wifi signal. Sorry for the sporadic response finding it a bit hard to explain, good luck
  46. Hi,

    I am also having the same slow internet issue.

    I have a Toshiba Satellite L645, Windows 7, Intel i3 core, and ATI Mobility Radeon Premium Graphics. The speed test on this laptop is only about ~0.4, while I can get >4mbps in my phone and other laptops. I reformatted the laptop and the problem persists.

    Now this issue happened in my another laptop, a HP Windows 10, Intel i5 Core and Nvidia GeForce. Again the speed test is only about 0.4mbps.

    I have no idea how did this happen, will downloading things cause this? Please help and thanks much!
  47. Viraj Nagre said:
    Viraj Nagre said:
    BamBamxxxx said:
    Viraj Nagre said:
    hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP


    Your laptop doesn't have any AMD graphics, so it's very unlikely that you would even have any AMD software, let alone AMD Quick Stream. Your problem must be stemming from something else. I'm sorry T.T


    This laptop does have AMD raedon hd 8670M graphics card........and I'm sure......so is there any other way to solve my problem???


    BamBamxxxx said:
    Viraj Nagre said:
    BamBamxxxx said:
    Viraj Nagre said:
    hey.....i am having same problem in my laptop.....but i cant find AMD quick stream anywhere.....my laptop is dell inspiron 15R 5537 4th gen intel i5 4200U 8 GB RAM Windows 8.1 64bit......getting shitty speed.....help me out ASAP


    Your laptop doesn't have any AMD graphics, so it's very unlikely that you would even have any AMD software, let alone AMD Quick Stream. Your problem must be stemming from something else. I'm sorry T.T


    This laptop does have AMD raedon hd 8670M graphics card........and I'm sure......so is there any other way to solve my problem???


    Ah, it's a higher spec'd model. My apologies.
    When you encounter the issue, open your task manager and check the list of processes for "AMD Quick Stream". You can end the process, or right-click it and select "Open File Location" . I believe the directory should be C:\Program Files\AMD Quick Stream. Once there, there should be an executable to uninstall the program, maybe named "uninst000.exe". If you still can not find the program, then again, there's most likely another cause.


    I couldnt find the program.......its making me insane....what else can I do???
  48. hey viraj ,,you able to solve your problem? because I am suffering from this problem ,,I get only 2 mbps speed using my laptop and 10 mbps using my other devices.my laptop :dell inspiron 15R 5537 core i7,windows 8.1,,2 gb amd 8670 graphics card
  49. Hey guys I had the exact same issue as all of you. With the help of one of these previous posts about the graphics card potentially interfering, i tried moving my wireless adapter away from the PC tower and it has solved my issue. I'm lucky and have an extension cable for my wireless adapter so i can place it quite far away but i know a lot of wireless adapters don't have these, so i recommend getting a USB extension cable and see if that works :)
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