HDD disappeared from BIOS

heatsync · Aug 25, 2014

Hi,

I have two 2TB Seagate Barracuda sata hard drives in my Windows 7 PC. For a long time, i think since I purchased them, one had a problem where occasionally, after booting the PC or coming out of sleep, it was offline. I found that going into sleep, then coming out again usually brought it back online (whereas rebooting often didn't). It didn't bother me too much and I thought it was a faulty cable or connector issue more than the drive.

Then a couple of days ago it went offline and I can't get it back. At first Windows explorer was really slow loading the file list while I could hear the HDD churning and clicking a bit, then it disappeared, just went offline. That was the first time it went offline while it was in use. Event IDs 11 and 15 were generated. After that, it wont even appear in the BIOS. I've tried swapping the two HDDs around inside the PC, but this HDD consistantly fails to appear anywhere.

So, it would be really nice if I could get it back online one more time to grab some data off of it. Any tips appreciated.

HDD: ST2000DM001
MOBO: Asus P8Z77-V

Best Answer · Aug 25, 2014

I dont think its the HDDs because you have 2 of them and its unlikely that both of them will break at the same time so might be your motherboard.

heatsync · Aug 25, 2014

Best Answer :

Thanks but maybe I wasn't clear. One of them is working fine and always has. It's the other one that was causing occasional issues and now just isn't appearing. But the two drives were purchased together, that's why I always thought it wasn't the drive that was the problem. But now this has happened I guess this one drive was a bit faulty. The way it always came back online gives me hope we can get it up again even just once.

Best Answer · Aug 25, 2014

heatsync :

If they came together there is still a chance one could be broken, now that you say only one wasn't working then i think you RMA only the not working drive if you can if not send the 2. You could return them also IF YOU CAN and get a western digital hard drive because they are more reliable than seagate.

heatsync · Aug 25, 2014

I'm not too worried about the money, I really just want to get the data back. Maybe it's a simple mechanical fault or something fixable?

Best Answer · Aug 25, 2014

heatsync :

Im no expert but you could try to plug it in a different pc and quickly copy paste all the importaint files onto a usb and then flush the HDD down the toilet... naww just kidding dont do that but make sure no one gets your personal files if they find it.

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