Vertical lines after installing Radeon R9 280X, possibly defect?

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kepper

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Aug 25, 2014
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Hi, I recently decided to upgrade my computer with a new CPU, Motherboard and GPU.
But since the upgrade I experience red vertical lines on the display.

Some pictures:

Boot screen
http://i.imgur.com/SqcgNJd.jpg
Windows 7 Safe mode
http://i.imgur.com/1TrhPnN.jpg
BIOS
http://i.imgur.com/Fl84ooV.jpg

I have tried installing the latest drivers, updating BIOS, as well as trying a different monitor.
2 LEDs shines green on the graphic card which tells me the power supply is fine.

Any clues what could be wrong? Could it be a defect card?

My specifications

CPU: Intel i7 4790k
Motherboard: ASUS Z97-A
GPU: ASUS Radeon R9 280X 3GB GDDR5
PSU: Corsair 650W
 
Solution
Hi, I just built a new system few days ago and I'm using the ASUS 280X, which is clocked at 1070\1600 over the 1000\1500 ref. card. However, I've done my research about this issue because it started happening to me as soon as I started playing games. 20 minutes in at least into gaming and the PC crashes into black\white screen with the opposing color vertical lines. Sometimes even brown screen with black lines. Its different every time.

So I had this problem before with my sapphire 6850, but solved it with upping the voltage. So I figured I'd do the same thing with this one, so I went and increased the voltage a bit and it only gave me 30% more time before it crashed again. So I figured my only solution would be to downclock it to...

Fear Catalyst

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Sep 23, 2014
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4,520
Hi, I just built a new system few days ago and I'm using the ASUS 280X, which is clocked at 1070\1600 over the 1000\1500 ref. card. However, I've done my research about this issue because it started happening to me as soon as I started playing games. 20 minutes in at least into gaming and the PC crashes into black\white screen with the opposing color vertical lines. Sometimes even brown screen with black lines. Its different every time.

So I had this problem before with my sapphire 6850, but solved it with upping the voltage. So I figured I'd do the same thing with this one, so I went and increased the voltage a bit and it only gave me 30% more time before it crashed again. So I figured my only solution would be to downclock it to reference card clocks.

So I downclocked it to 1000\1500 and ran a stability test over night for 8+ hours and it was stable. Just to be sure, I reset the clocks back to 1070\1600 and ran a stability test again(using FurMark), and it crashed after 20 mins. So this solves it to me.

I won't be doing an RMA, because according to other people that had this happen to them, the new card you'll be sent will most likely have the problem too and is refurbished. So I'm gonna keep this and gonna play around til I find the most stable clock. I'm fine even at 1000\1500, its powerful enough for me even at that.

Hope I've been of help.

However please consider other things if this does not fix your issue. It could very well be a PSU issue as it's been happening with other people. Good luck

~Fear Catalyst
 
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