Motherboard not turning on.

skrillazoe · Aug 25, 2014

Hello all, first post.
Specs
Mobo: AsRock z97 extreme6
Processor: i7 4790k
Ram: g. skill 8gb x2
Power: Corsair CX 750
SSD : crucial 250 gb which windows 8.1 is installed

I'm hoping someone has a great fix for this because it is wrecking me. Where shall I start?
Okay, Well I just installed a new build got everything running good. Windows 8.1 installed and temperatures are looking great on my cpu. Since my case has no optical drive to update my MOBO drivers I decided to go to asrocks site and download the program A-Tuning. I ran the live update from that program. everything downloaded okay i suppose but when it started installing everything, I went to check the burgers on the grill which took less that 2 minutes, came back on my PC was off. I was thinking that it just did a shut down. So i hit the power button...nothing. now i'm worrying.

Unplugged my psu, cleared cmos, and still nothing. Unhooked everything, checked the power supply with the paper clip trick and thats fine, reconnected to mobo, still nothing. removed ram and just connected the power supply to the mobo power on...nope. removed cmos battery put back in, tried another psu....dud. So pretty sure I'm running out of options and my 30 days are up to return to newegg. And AsRock tells me to speak with them first if I need an RMA created.

My question is. Is there a possibly that my BRAND NEW BOARD died? or is there a short?
should I try to run the board without the chip inside? What can I do?

Any help is much appreciated.

boosted1g · Aug 25, 2014

You wont get anything from the board with the cpu out of it.

If you have the little mobo speaker hooked up, pull both ram chips out and see if you get beep codes.

Make sure the board is not grounding out to the standoffs/case.

Try using a screwdriver on the powerbutton pins to short them momentarly, not often but sometimes the case power button goes bad.

skrillazoe · Aug 25, 2014

I have the Mobo out of the case and I'll go ahead and check the standoffs.
Will update you guys in a bit. Thanks for the quick response.

DHFF · Aug 25, 2014

where you by chancing flashing the BIOS when you were getting those updates? If you were updating the BIOS and something interrupted the power to the unit, that is a pretty good way to Frag the Motherboard. if that is what happened then your only option is to send it to Asrock and get a new one.

PS. Its probably not the standoffs because if that was the issue then the unit never would have powered on in the first place. The problems didnt start until you were running the updates so we can trace the problem back to that event. and a total failure to boot sounds sadly like a BIOS problem.

skrillazoe · Aug 25, 2014

Not entirely sure. I just seen that it finished download the live update stuff(drivers, hd audio, intel chipset driver) and it started installing. Came back and it was off....

Sent AsRock an email yesterday and have yet to hear anything back. This may turn into a nightmare.

DHFF · Aug 25, 2014

It certainly sounds like whatever happened during updating flatlined it. It sounds very much like an interrupted BIOS update but from what you are describing, that wasnt one of the things it was updating. so I dont know.

skrillazoe · Aug 25, 2014

So I got a reply back from asrock to send my board in for replacement. Now before I get the new board. Should I restore my ssd with the drivers and bios saved to it or leave it as is? Thanks for the help btw.

DHFF · Aug 26, 2014

Well if they are sending you an identical board then whatever drivers or software you installed should work the same on the new board. Windows wont even know there has been a change.

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