ASUS P8H77-V Attempts to Boot Three Times

dfox2013

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Aug 25, 2014
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I recently built a computer with an ASUS P8H77-V motherboard and an Intel i7 processor. It worked great for a few weeks until the motherboard fried. I replaced it with the exact same motherboard, but now I am having issues. When I start it up, it attempts to boot then shuts back down 3 times, before finally booting successfully on the 4th attempt. Once the computer finally stays on, it will not display anything on the screen. I have tried using the HDMI port and the VGA port.

If I remove the RAM, the board will boot fine on the first attempt. The RAM is not bad though, as I have tested it in another computer and it worked fine.

Any idea what the problem is? Could I have gotten a second bad board or fried the CPU when the motherboard fried?
 
Solution
My Asus Maximus Gene VII does this and Asus said it was normal...how... I don't know. (ASUS support is typically full of <mod edit> and they're pretty terrible so I've pretty much given up on them at this point and will be taking my business elsewhere.) It cycles to boot 3 times and finally does it on the 3rd attempt. Case power lights come on..fans spin, then it shuts off..nothing posts no gui boot logo. It will do this a second time..then finally on the 3rd it boots. I've tried disabling the Anti-surge protection to see if that was it..it was not. I've updated the bios/flashed them..and nothing.

its not a memory issue, a gpu issue or a psu issue as I've tried different ones.

in fact here are their exact responses:

"This...

dfox2013

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Aug 25, 2014
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darkbreeze,

No I am not. I have already tried switching out the PSU and that did not fix it.

The original damage was caused by the motherboard. I believe it was just a defective board.
 
Have you tried resetting the BIOS by jumping the reset pins or removing the CMOS battery for 5 sec? Sometimes the stupid motherboard just likes to have that done. Are you getting any error beeps at all? If not, I'd RMA the board after trying different RAM. I've seen RAM that had issues work somewhat fine in another rig that had a more tolerant motherboard but completely fail in the target rig.
 

dfox2013

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Aug 25, 2014
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darkbreeze,

I tried resetting the BIOS and removing the CMOS battery, but neither one fixed it. It still attempts to boot 3 times before staying on. I've tried different RAM on my motherboard as well as using mine in another machine, so I know that isn't the issue. Do you think I have another faulty board?
 
I guess I thought when you said it would boot on the 4th attempt, that it would actually boot. Since it seems you are using the onboard graphics, do you maybe have or can borrow a graphics card to see if maybe the issue is the onboard GPU or a BIOS setting?
 

dfox2013

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Sorry for the confusion, the machine will stay powered on the fourth time, but it never gives a picture. Unfortunately, I do not have access to a graphics card.
 
RMA the board again. It's not uncommon to get a replacement board from an RMA that has the same, worse or different issues as the replacement boards are generally NOT new hardware, but instead are items previously RMA'd and were either repairable or deemed fit, whether they actually were or not.
 

vagrancyx

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My Asus Maximus Gene VII does this and Asus said it was normal...how... I don't know. (ASUS support is typically full of <mod edit> and they're pretty terrible so I've pretty much given up on them at this point and will be taking my business elsewhere.) It cycles to boot 3 times and finally does it on the 3rd attempt. Case power lights come on..fans spin, then it shuts off..nothing posts no gui boot logo. It will do this a second time..then finally on the 3rd it boots. I've tried disabling the Anti-surge protection to see if that was it..it was not. I've updated the bios/flashed them..and nothing.

its not a memory issue, a gpu issue or a psu issue as I've tried different ones.

in fact here are their exact responses:

"This is normal behavior due to the board having multiple SATA controllers."

"It is normal, the double is the detection of the Intel SATA and ASmedia controller.
The previous bios did not have this check."

"There are no shots in the dark, since Z87 this has been the normal start up process.

Maybe you are seeing something different.
Is it possible for you to video the event and post it to youtube so that we may see exactly what is happening?"

The fact that they had to ask me for a youtube video was evidence enough that their support is <mod edit> retarded.

<Mod Warning: Watch your language in the forums>
 
Solution
Yeah, it's not normal for any motherboard or systems start up process. I've not had those sort of responses from ASUS tech support so I can't comment on that but you should probably edit your post for language content before the entire post gets yanked.
 

vagrancyx

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in any case, I gave up dealing with their support and have just learned to live with it. My issue happens when its a cold start. I have a power saving surge protector so its not even getting idle power. If i leave the surge protector on and it has standby power or whatever you want to call it, it doesn't happen..not sure if your issue is the same OP.
 
Yeah, that'll do it. Whatever was wrong with the motherboard may have damaged the CPU.


Just a heads up, this is a common occurrence when using a cheap PSU. They're known to cause damage to components due to various issues like excessive voltage spikes, voltage ripple and voltage noise that are common on low quality PSUs. If you're not using a unit with a good review on a well known professional hardware review site, or one that's listed as, at the very least, Tier 3 and preferably Tier 2B on the PSU tier list, I'd get one asap or you may be looking at this happening again. Just a thought.

PSU Tier list:

http://www.tomshardware.com/forum/id-1804779/power-supply-unit-tier-list.html


Don't be surprised when your cheap PSU blows up or fries your hardware:

http://www.tomshardware.com/reviews/low-cost-psu-pc-power-supply,2862.html