DATA recovery of 1TB hard-disk
- Thread starter Tipra
- Start date
Solution
XtremeAero426
Honorable
- Jan 4, 2014
- 543
- 0
- 11,160
I had the same problem with my Maxtor Onetouch 4. I broke open the case(gently) and took the hard drive out. Then I used a UNITEK 3.5" / 2.5" HDD / SSD SATA III Docking Station to recover my data. It worked great and I even saw better performance on this device instead.
Link to this product: http://www.newegg.com/Product/Product.aspx?Item=9SIA2BP0T23951
Of course you can just use any Sata III to USB (3.0 preferably) docking station as well.
D_Know_WD
Judicious
- Jul 30, 2014
- 6,633
- 3
- 35,960
Hello there Tipra,
I am sorry that you are having issues with your WD external drive. Have you done some troubleshooting up until now?
What is the exact model of your device? Keep in mind that by opening the enclosure you will void the warranty. Furthermore, the drive may have hardware encryption and you will not be able to access the data.
I would suggest you to start with testing the device with WD Data Lifeguard Diagnostic tool and see if it will pass the tests.
Also, there is a possibility that this is a USB controller drivers issue. I would suggest you is to uninstall them, reboot and install them again. Another thing you can do is just to try the drive on another PC.
Here is a guide from the WD community with some more basic troubleshooting steps you may find useful(different cables, ports, etc.) http://community.wd.com/t5/External-Drives-for-PC/FAQ-External-hard-drive-no-longer-shows-up-in-My-Computer-and/td-p/133426
WD DLG tool: http://support.wdc.com/product/download.asp?groupid=810&lang=en
Hope that will help
D_Know_WD
I am sorry that you are having issues with your WD external drive. Have you done some troubleshooting up until now?
What is the exact model of your device? Keep in mind that by opening the enclosure you will void the warranty. Furthermore, the drive may have hardware encryption and you will not be able to access the data.
I would suggest you to start with testing the device with WD Data Lifeguard Diagnostic tool and see if it will pass the tests.
Also, there is a possibility that this is a USB controller drivers issue. I would suggest you is to uninstall them, reboot and install them again. Another thing you can do is just to try the drive on another PC.
Here is a guide from the WD community with some more basic troubleshooting steps you may find useful(different cables, ports, etc.) http://community.wd.com/t5/External-Drives-for-PC/FAQ-External-hard-drive-no-longer-shows-up-in-My-Computer-and/td-p/133426
WD DLG tool: http://support.wdc.com/product/download.asp?groupid=810&lang=en
Hope that will help
D_Know_WD
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