My windows PC can't connect to wifi but android device is working fine

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menghwani

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Aug 26, 2014
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I was using the same home wifi connection for the phone and my laptop. All of a sudden, it stopped working for the laptop. It does not connect! troubleshooting says investigate router or access point issues..what could be the problem.
 
Solution
jnewegger23
Some laptops have a wifi button that if you press on it gets deactivated. If that's not it then go to network connections/change adapter settings and make sure your wifi card is enabled.

If that's not it and your android device is working it's not likely the router but you can reset the router anyways and see if that helps. I'd do this last as more likely it's an issue with the laptop with what little you've described but you never know.

Please update us and let us know what works or if there's more to discuss.
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jnewegger23

jnewegger23

Distinguished
Aug 13, 2013
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Some laptops have a wifi button that if you press on it gets deactivated. If that's not it then go to network connections/change adapter settings and make sure your wifi card is enabled.

If that's not it and your android device is working it's not likely the router but you can reset the router anyways and see if that helps. I'd do this last as more likely it's an issue with the laptop with what little you've described but you never know.

Please update us and let us know what works or if there's more to discuss.
 
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Solution
S

shibo

Reputable
May 16, 2015
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0
4,510
i have a similar problem but its slightly different. my laptop will have wifi until my phone connects to the wifi then my laptop loses it. if i disconnect my phones wifi my laptop gets its wifi back. i know the wifi on my laptop and my phone are conflicting because i cant connect my laptops wifi to my phone wifi card to use as a hotspot, and non of the other computers or phones in the house have this problem. any suggestions on how to fix the problem.
 
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