XFX 290x doesn't show up anymore. Is it faulty?

Cosmo Kramer

Reputable
Aug 26, 2014
1
0
4,510
I built my first computer recently, and at first everything worked fine. I used an HDMI cable to plug the video card (XFX AMD 290x) into my TV. I noticed that when I left and came back, the TV said “No Signal”, like it was unplugged. Typing on the keyboard did nothing, clicking the mouse did nothing, unplugging the HDMI cord and plugging it back in did nothing; I had to turn the computer off and on to bring the display back. I assumed the computer had fallen asleep or something. However, this kept happening even after I changed the power options to “High Performance” and made sure “Sleep”, “Hibernate” and “Turn off Display” were all set to never. I had the latest AMD drivers, the latest Motherboard drivers and BIOS, and yet this still kept happening. It was acting like the Computer had disconnected from the TV somehow, and all the lights and fans (including the fans and light on the video card) were working.

One time after a disconnection, I plugged the HDMI cable into the motherboard, and have not had any disconnections with the HDMI cable in the motherboard. Since I did this, I cannot use the video card at all; plugging the HDMI cable into the video card does nothing, and it doesn’t even show up in device manager anymore. I tried disabling the Intel graphics in the BIOS to see if that would bring back the video card. It didn’t (I then reset the CMOS, which brought back the Intel graphics but I still couldn’t use the video card).

Here are some other things I tried:
-Tried different PCI cables to power supply
-Tried two different PCI slots, both of which worked with my WIFI card
-Ran Memtest and Windows Memory Diagnostic, no errors
-Checked “Initial Display Output” setting BIOS; it’s set to “PCIe 1 slot”, which is where the video card is.

Here's my build: http://pcpartpicker.com/p/V4888d

Anyone know what the issue is? Is the card dead, or is there anything else I should try?
 
Solution
If it's making that much trouble, it's time to RMA the card. You don't need to do that much research unless you're positive it's not the card, and as far as I can see, it's the card being terrible.

If the problem happens with the next card as well, then you should try looking for a fix, but for now, this isn't worth the trouble.

Yous

Reputable
Aug 17, 2014
284
0
4,860
If it's making that much trouble, it's time to RMA the card. You don't need to do that much research unless you're positive it's not the card, and as far as I can see, it's the card being terrible.

If the problem happens with the next card as well, then you should try looking for a fix, but for now, this isn't worth the trouble.
 
Solution

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