Stuck on motherboard splash screen with new video card

Vz58V

Reputable
Aug 27, 2014
8
0
4,510
Yesterday I received a PowerColor Radeon HD 6970 GPU to replace my HIS HD 5450 in my PC. When I plugged everything in (including GPU power), everything cut on and fans were spinning on the new GPU, but the PC did not boot and was stuck on the Intel motherboard splash screen. When I boot my PC with the old PGU, it works fine and the splash screen runs 3 sets of two-digit code, the first of which the PC gets stuck on and does not go past (I believe it is "B5" or something like that) with the new GPU. I have tried running with the old driver only, new driver only, and both, as well as disconnecting all SATA, clearing CMOS, and checking if I have faulty RAM. I cannot access the BIOS with the new GPU, if I spam the keys when I power up I just get beeped at, and pressing the keys while stuck on the splash simply does nothing. Everything works 100% with the old card. It gets stuck with the old GPU regardless of having any driver software at all on it, including anything NVIDIA.
Other PC specs:
Windows 7 Professional x64
Intel Core i5 750
Intel DP55WG Motherboard
Diablotek PHD 650 power supply

I would be eternally grateful to anyone who knows how to fix this issue. If I can't fix the issue I will have to return the video card and buy a different one, which I really hope I won't have to do because its such an excellent card for the money.

Edit: I would like to note that I have encountered a similar problem before whenever I booted with certain discs in the drive i.e. Call of Duty WaW. I don't know if that will be helpful.
 
Solution
Solution
Read the review on 120V load testing results, in the test #3 (467W) didn't pass. That means the PSU can only output between 309W to 467W, we don't what is the exact range. http://www.hardocp.com/article/2010/12/17/diablotek_phd650_650w_power_supply_review/4#.U_4xXmMYS8A

You also have been done the test too, you can use the HD5450 because it requires 300W with 22A on the +12, but you can use the HD6970.

Here is the POWER SUPPLY REQUIREMENT FOR GRAPHICS CARDS http://www.realhardtechx.com/index_archivos/Page362.htm
 

Vz58V

Reputable
Aug 27, 2014
8
0
4,510
But how, exactly, is that causing my PC to not boot? The fans spin up and the card is on, and i get a display, im just stuck on 5A indefinitely. Wouldnt it simply not cut the card on?
 
What do you mean " I get a display" ? Do you see something like picture or words on the screen? If you don't see that it is not like you said you got the display. Even the fans spin, the card is in on. It only tell you the HD6970 got the power, but it does not get enough power to go into and pass the BIOS.

The BIOS is the Basic Input/Output System, when you turn on the PC, BIOS is to initialize and test the system hardware components, if your PSU does not have enough power output to power the HD6970 ( and Diablotek PHD 650 power supply does not have enough power) then the PC will not boot, and just stuck there and try to find out what hardware the PC has. But when you use the old card HD5450, and you said the PC work fine, right? If I am wrong please correct me.
 
An issue with the PSU can well manifest itself like that. THe number is part of the POST (Power-on-Self Test) routines and indicate the phase of POST that failed. Use your motherbaord manual and see if that provides corroboration for the inadequate PSU recommendation.

I would well believe that could be the issue.
 

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