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My Computer Shuts Down Whenever I Run a Few Programs or a Game.

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  • Power Supplies
  • Processors
  • Computers
  • CPUs
  • AMD
  • Graphics Cards
Last response: in CPUs
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August 27, 2014 6:42:58 AM

My Computer Spec's are
MotherBoard----GA-970A-UD3
64Bit Windows 7
Graphics Card--AMD Radeon HD 7800 Series (Replaced 8/23/14)
Power Supply---EVGA SuperNova 850 B2 (Replaced 8/26/14)
Processor-------AMD FX(tm)-8350 Eight-Core Processor 4.00GHz
14.0 GB Ram (Increased to 14 from 10 on 8/24/14)

Whenever I run a game, programs, or run a few streams (on twitch.tv) my computer completely shuts off. It doesn't reset, it completely shuts off. I am currently posting this on 8/27/14. I thought originally it was my graphics card so I replaced that. (I listed the date I replaced an item in the Specs) While I was at the store I also bought some extra RAM which I did put into the computer but wasn't expecting that to fix it. When replacing the graphics card didn't fix it I replaced the power supply. After I put the power supply it still will shut off. Does anyone have any idea on what it could possibly be? I know computers well but in no way a genius.
Thank you for taking time to read the post and possibly respond. All help is appreciated.
-Hugh

More about : computer shuts run programs game

August 27, 2014 6:51:12 AM

Use the Windows Event Viewer to see if you can find any specific errors or events. If it goes completely off (no BSOD or beeps) it's more likely this is with the PSU.
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August 27, 2014 6:56:28 AM

My first thought would be to check your system temperatures. Perhaps your PC is shutting down because it's getting too hot? Another thing you can do is open the PC and double check everything is securely plugged in. I know from my own experience that I've had ATX cables come loose inside my PC causing it to lose power suddenly, so do give that a quick check. I also agree with tramik, check Event Viewer for any errors.
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a b ) Power supply
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August 27, 2014 6:56:51 AM

Factoring in your replacements, I would guess it's either your mobo or your DRAM. For your mobo, initial step would be to ensure that all of your drivers are up to date.

For the DRAM, please state the configuration and list each stick by make and model #, and specify which stick is the new one.
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August 27, 2014 8:30:48 AM

Bad RAM wouldn't shut the PC off. As you already replaced the PSU, I'd guess either Overtemp or Motherboard.
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a b ) Power supply
a b à CPUs
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August 27, 2014 8:46:03 AM

gamerk316 said:
Bad RAM wouldn't shut the PC off. As you already replaced the PSU, I'd guess either Overtemp or Motherboard.


Not sure how you come by the conclusion that bad RAM won't cause a shutdown. If you do a key-word search on this forum or on google, you could spend days reading through the posts and links about folks with shutdown issues that were tracked back to bad RAM or bad DIMM slots. The procedures for diagnosing both are the same. ;) 
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August 27, 2014 2:03:06 PM

tramik said:
Use the Windows Event Viewer to see if you can find any specific errors or events. If it goes completely off (no BSOD or beeps) it's more likely this is with the PSU.


Looked into the Event Viewer and the only Errors or Events I have are "The previous system shutdown at 11:40:58 PM on ‎8/27/2014 was unexpected." The time and dates change from Error to Error. Not the same time/date every time.

I don't know what exactly I should be looking for but that is all that it is saying.
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August 27, 2014 5:06:00 PM

Sounds like a bad case of high temps, try to check your temps.
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August 27, 2014 8:33:11 PM

Thanks for all the Help I did get it fixed. The problems was the CPU was reaching its max temperature and shutting itself off. Thank you again for all the time and help.
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