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USB 3.0 HDD not recognized on USB 3.0 port but works fine on USB 2.0 ports

Hello,

Hello,

I’m having a problem and I hope I can get some help here.

I recently got an external HDD USB 3.0 (Seagate expansion).

When I plug it on a USB 3.0 port on my computer, it isn’t being detected by windows 8.1.
Disk management doesn’t see it either.
My bios detects it as a USB hard drive (after I updated it).

The thing is, my HDD is detected without any problem by Windows when it is plugged on a USB 2.0 port.

I know my USB 3.0 work fine as they detect USB keys and such.

I looked online, did all the tricks with power management and what not, but to no avail.

Now, my HDD works on USB 2.0 so I can still use it, but I was looking forward to USB 3.0 speed especially since this is a HDD for backing up pictures and music and stuff…

Any help would be greatly appreciated.

My hardware details are below. Thanks!
__________________
BItfenix Ghost
Corsaire 750W PSU
Intel Core i5 4430 @ 3GHz
Asus Z87-A
Kingston Hyper X 12GB DDR3 1600 MHz
GTX 550 Ti
Win 8.1 64
5 answers Last reply
More about usb hdd recognized usb port works fine usb ports
  1. Does the USB 3.0 port recognize _any_ USB 3.0 device, or only USB 2.0 devices? That could help us narrow it down.
  2. WyomingKnott said:
    Does the USB 3.0 port recognize _any_ USB 3.0 device, or only USB 2.0 devices? That could help us narrow it down.


    I'm pretty sure I have tested it with another 3.0 device, but since I have a doubt, I will check again when I get home.
    I have a USB key that is 3.0.

    I will report back in a few hours.

    Thanks!
  3. Warskin said:
    WyomingKnott said:
    Does the USB 3.0 port recognize _any_ USB 3.0 device, or only USB 2.0 devices? That could help us narrow it down.


    I'm pretty sure I have tested it with another 3.0 device, but since I have a doubt, I will check again when I get home.
    I have a USB key that is 3.0.

    I will report back in a few hours.

    Thanks!


    I just checked and my USB 3.0 flash drive is recognized and works fine when plugged to a USB 3.0 port.

    Thanks!

    Edit: Nobody? Please I need help :(
  4. I have the same problem, my USB 3.0 ports don;t see my USB 3.0 flash drive, but USB 2.0 see it good. USB 3.0 ports working with other devices like keyboard and mouse. If the flash drive in USB 3.0 port I can also see it in BIOS.
  5. Stanislav_K

    Please post a new question. You've done two things that guarantee you won't get an answer: a me-too and a necropost - this thread ended more than two years ago.
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