Ethernet Cable No Longer Working?

pauly01

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I live in an apartment where the building has wifi for us to use. There are 16 apartments in the building. The thing is anyone that uses the internet, they use the wifi. I'm the only one here who bought a very long ethernet cable so that i connected the ethernet cable to one of the routers. There are 2 routers.

I have a laptop.

Most people in the building have problems with the wifi and when i connect wifi, it usually isn't that good. There are 2 connections. One is wifi connection A and other is B. Connection B is never reliable... either you can't connect or if it connects, it isn't good. However I'm wired to the router in connection B via ethernet. So everytime i open laptop, its on wifi but i then disconnect it then i see a computer in the bottom right of my computer screen which means its wired connection and thus very reliable and fast. My ethernet cable is 50 feet.


I been using the wired connection for many months now with no issue. Today, i cannot connect to the internet wired. I disconnected it from the wifi connection but then it shows no connection, doesn't have the computer logo at all.


I then went to google and check and typed cmd and says Media disconnected. Does anyone know if theres a way to see if it suddenly stopped working or it might be the router/modem? I clicked diagnose and it didn't do anything.


The frustrating thing about this is i need wired internet and i dont know why it just suddenly stopped working.


Thing is it been working fine ever since i got the 50ft cable wire. I dont know why it suddenly stop working.
 

pauly01

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Here is something that is very weird. I tried to unplug the other end of the ethernet cable from the router, i could not do this at all. I know many times i did this a few months back and it was not an issue but sometimes it was tougher to pull out the other end of the ethernet cable from the wireless router.

There are 2 other ethernet cables connected to the router. One that is connected to a modem and another that is connected to another wireless router in a different area of the building. Of course you have the power plug as well plugged in that you can easily pull out and off easily to reset the router.

None of the other ethernet cables that is connected to the router... i could pull out. I never had this issue back then. Right now it seems like its impossible to pull any ethernet cable from the router.

I know a few months back both routers were in that same area but recently one of the routers got moved to another location because other ppl in the building mentioned the wifi connection wasn't so good so thats why they moved it. It does make sense that keeping 2 routers in the same location makes no sense.

Does anyone know why i can't pull any ethernet cables out of the wireless router? I asked the person if anyone touched the router or did anything to it such as i can't pull it out and i was told no. However, this person also told me some other things a while back which wasn't true. It was when the internet went out every single night the same time and always for same amount of time 30 minutes. They told me they contacted the isp and said it happens every night for everyone in the city... which made no sense at all. However i did lot of research and ppl said if it goes out same time every single night, its connected to one of those timers. I told the person in charge about this and they said theres no timer. However, few months later on they opened the thing where this wire goes into and then i saw it was indeed connected to a timer which was the cause of this. So ever since it was plugged into a regular outlet, internet no longer goes out every single night at same time for same exact period.

Does anyone know what could be the reason for this? I find it extremely strange that not only could i not take out the ethernet cable from router but none of the other 2 ethernet cables connected to that router i could pull out either.

It feels like all the ethernet cables got superglued into the router or something.
 

pauly01

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Nope its not unplugged. My ethernet cable is 50 feet and its about 40 feet or so from my apt to where the router is located. It connects straight to the router which i connected to myself.

I don't see any physically damage to my 50 feet ethernet cable wire. I dont see any broken wirings if thats what you mean? However many times i have partially stepped on it or gotten water on it but none of this ever was an issue. The thing is the ethernet cable goes from where the router is... the router is about 0.5 floors up from where my apt is so the wire connects from the router into my apt and you see the cable going directly in my apt.


 
There is a little clip at the top that you have to pinch to pull the cable out (on some routers the port could be upside down so it is on the bottom and not the top.

If you can feel the little clip latch move then you should be able to pull it right out. Now there are some cables that have a really really tough boot cover over it, so you will have to use pliers or something to pinch it good.
 

pauly01

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Actually theres 3 other ethernet cables besides my ethernet cable connected to this router.

No the router is not in a really hot location. Not sure why you would ask that.

I looked at 2 of the other ethernet cables connected to the router and it does look like something was done to it. It doesnt look like a regular ethernet cable if you look at the end of it... it looks like glue or something.


Does this mean its 100 percent glue or melting that is done to all of these ethernet cables? I know these routers were looked at recently however i didnt know something like this would be done. Also those other ethernet cables... ones connected to the modem etc. However, if something was done... they probably didnt know that my ethernet cable isn't suppose to be glued in.


Also i used someones laptop right now and connected my ethernet cable to their laptop to see if it could do a wired connection. It could not.


So that means either

1. My ethernet cable is damaged

2. Wireless router was configured


The other facts is this. Last night wired connection had zero problems like always. Today when i woke up, thats when i notice wired connection doesn't work. Also im 100 percent sure if super glue or anything was done ... it was not done today in the morning, it was last week. But i had zero issues with the wired internet until today in the morning.

Also... my ethernet cable is connected to the 1st socket. I see socket 1, 3 and 4 are used. 1 shows green. 3 somtimes shows green. 4 shows green.

So if it shows green... then doesn't that mean my ethernet cable works then? Something doesn't add up here.
 

christinebcw

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If I could get any cable unfastened (unglued? unwelded?) from that router, I'd be tempted to get a $40 8-port switch, stick up there and plug that one new cable from that now-opened Router connector into the switch, and then plug your 50-foot cable into that switch. Let everyone plug into the switch, instead of the router.

(It is possible, sure, for some very unfriendly person to unplug those cables, drop in Superglue and replug the cables. That's all it'd take.)
 

pauly01

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Im confused what you mean by what you are saying.

Umm, the only person that would have done this would be the person looking at the routers and fixing the issues. No one at the apartment complex would do this. Im just not sure why i cant unplug the ethernet cable. Im not sure 100 percent if theres super glue or what because how is it not possible for me to unplug any ethernet cable. It makes zero senese.
 

pauly01

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We had someone come over and took a look at it and we found a few interesting things.


He could remove the ethernet cable that is connected to the modem, the red ethernet cable but it took a lot of pulling to do it. He however could not remove the other 2 ethernet cables nor my ethernet cable so basically everyone here saying are you pulling the cable out correctly.. yes i was doing it correctly, it doesn't pull out.


He tells me its either one of two things and he says he isn't that knowledgeable about this stuff. He said it might be the heat that caused it and said it caused a fuse. The other is he thought someone put glue on it as a prank but that wouldnt make sense as no one in this building would do that. However we asked the person who had someone who made some changes to the wireless routers and she told us that person who looked at the routers never used glue.


There is also one ethernet port available. We then took a ethernet cable we found in the closet and connected my laptop to that router. I could not connect wired with that cable. However, we took a smaller ethernet cable we found and THAT WORKED. We then went downstairs to the other router and the same thing. So basically the ethernet cable we used the long one we found was bad, the small one was good.


So based on this, what is the conclusion since i could connect wired to that last port with that small ethernet cable?


Right now my only option is thus buy another 50 feet ethernet cable and connect my laptop to that final ethernet port slot as that would work assuming ethernet cable worked. Thats how long ethernet cable need to be as the distance from my apt to it is that long.


However if i do that, wouldn't that mean that the new ethernet cable i buy will eventually get stuck in that last ethernet port later on and thus get fused from heat?
 

christinebcw

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Another option: Buy a switch. Put up there next to the Router. Run a 3-foot ("patch") Cat5e cable from that one open Router port to that switch. Plug all other Ethernet cables into the switch. It's essentially a "port multiplier" device at this point. It just gives you more connection ports.

As for "no one would use glue" - well, let's just say no one BRAGS about carrying glue to do this. It only takes ONE moment of Supreme Jerkdom to do that. And kinda like child-molesters, no one brags about it, carries around in the open, etc.

Fusing the plastic RJ45 connectors is certainly possible. I mean, those are only Pure Plastic, but I suspect the heat required to melt those connectors - and it seems like "more than one is stuck" - boy, I'd think there would be a lot of parts inside that Router which would have reacted badly, too. Toast. Smell. Etc.

Your other option is to replace that Router, entirely. Snip off the Ethernet cables, feed their 8 wires properly into new RJ45 connectors, crimp them down, plug them in. But again, if I was going to replace the Router, I'd replace it AND add a Switch and let every cabled-in user feed off that Switch rather than the Router.
 

pauly01

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What switch are you talking about? Not familiar with it. How much does it cost for one? The thing is im the only one that uses wired internet in this building everyone else uses wifi.

Well the only person that would use glue is the person that comes and look at the wireless routers because it has issues where someone complained about wifi not working. So the person in charge of building would have someone come over to take a look but anyone that does this type of stuff..... they would never use glue as a solution right such as using glue might make connection more stronger or something like that? Someone told me no one in their right minds would do this as a solution.

Also the thing is we all share the wifi in the building so it doesn't make sense for someone to do this because they would be screwing everyone else.

What do you mean fusing the plastic rj45 connectors? Well what dont make sense is all those ethernet cables you cannot pull out yet why does the router still show green lights and why could i still connect wired to that last port available in the router? Also you know that ethernet cable thats plugged in where its connected to the modem? That one the guy could pull out and put back in. And that ethernet cable still works because if it didn't work anymore, the entire internet the other router wouldn't function at all because its ethernet cable for the modem in the building.

So are you saying based on everything i mention here, its 100 percent it was glued since every other possible reason conflicts because if it was overheating, router 100 percent would have to not work anymore? None of this makes any sense at all.
 

christinebcw

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Oh, I can't say anything for certain - not from this distance. And IF someone glued in it, I wouldn't think you or the Main Access person would do it. I'd look at the 'butler'. And even then, it doesn't make sense - if I was going to perpetrate a 'crime' like this - something to lash out and strike back at ?? you ?? or anyone else, or just to mischievously vandalize something, I'd have probably snipped the cables instead of gluing them in.

The only thing "gluing them in" could do is raise a flag for a new device purchase. That's the ONLY logical end-event I could foresee. But I might think of shorting it out, first, as the quicker result to get a new one!

No, I can't think of a good logical reason for vandalism IF that's what occurred.

As for melted plastic and their continued working-state... remember what the RJ connectors look like (RJ11 is the standard 4-wire phone connector, and RJ45s are 8-wires. Well, those metal (copper) wire-ends are slotted up against other metal (cooper) 'ends', too, and the signals pass metal-to-metal.

The plastic connectors are mere spacers. Separators. Once the metal-on-metal occurs AND if I were to melt plastic over their connections, then I'd have a really solid 'forever and ever' connection. "No jiggling possible!" even.

Think of the switch as an RJ45-Port-Increase. That's all it would need to be. A router runs a short Ethernet cable from any of its 4-LAN ports into the Switch's RJ45 connectors, and the Switch then 'hosts' all other RJ45 Ethernet cable connections, doling out which traffic goes to which end user.

So, if my Router has 4 LAN ports and I 'give up' one of those for the Cable to an 8-Port Switch, then I have 3 Ethernets on the Router that might be used, and 7 empty connections on the Switch.
 

christinebcw

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If a person was willing to vandalize this router in hopes of getting a new router, what options are available for the sabotage/vandalize process?

1. Pouring water in it to short it out. "Pass the eye-dropper, please..."

2. Snipping off the electrical connection; if it has a unique power-plug, then finding a replacement power-brick and connector might be difficult. "It's easier just to buy a new router!"

3. What if more than 4 people wanted cabling into the router directly? "I could glue in the existing cables and then point out, after this, that no one else can share it until a new router-and-switch combo is purchased." Of course, if such a vandalous peabrain would have known about a simple, inexpensive switch in the first place, this would have been the best and quickest solution entirely.

Of course, I resent having to display my skulduggerous imagination... in public, no less!
 

pauly01

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Heres the thing. No one in this building connected an ethernet cable to the router for a wired connection. If they wanted to... they can do this because there is 1 slot still available in the router. Theres also 4 slots available in the other router. Does that make sense?
 

pauly01

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Okay I don't know what to say now. I just went and bought a 50 ft ethernet cable, it was a cat6 and not cat5 one because they didn't have any cat5... well it DID NOT WORK.

Basically when i connected from laptop to the last ethernet in the router, all it shows is the computer searching for a signal.

This makes zero sense because the ethernet cable is brand new. And yesterday we had 2 extra ethernet cables to test and one of them didnt work but the other one did ... as when i connected that short ethernet cable to last slot on router... it worked and there was a wired connection.

Does anyone know why in the world my ethernet cable isn't working since its brand new? Could it be because its a cat6 instead of cat5?