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Beats Wireless - Only one side works on Bluetooth, Both sides work on a wired connection

Tags:
  • Beatsounds
  • Cable & Wireless
  • Monster
  • Headphones
  • Bluetooth
  • Wireless
  • Connection
  • MonsterCable
  • Audio
Last response: in Home Audio
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August 28, 2014 6:08:39 AM

Hi Forum,

I recently got a pair of Beats wireless (2013 model) handed to me to fix, but I can't figure out the problem.

On bluetooth only the right side (controller side) works the other is dead.., but when i plug them in using the 3mm jack both side work perfectly.

I'm guess is they are not under warranty and can't be returned. I also tried the reset method on the beats support site, but the headphones just don't want to do it.

Thanks for any and all help.

More about : beats wireless side works bluetooth sides work wired connection

August 28, 2014 6:28:46 AM

Looks like you're not the only one. Beats will need to answer.

https://answers.yahoo.com/question/index?qid=2014030519...

For now i guess you can try settings to do with the Bluetooth dongle and under audio properties and have the device as the default source.
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August 28, 2014 6:51:03 AM

Thanks for the link, i did come across Yahoo posts relating to it as well.

Yeah, I just wished they provided Premium support for the premium price paid.
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August 28, 2014 7:30:35 AM

That's true.

Have a look through the audio settings for the Bluetooth device, there might be something there needs changing (ie; mono audio, bitrate) and perhaps try your luck look for support from other wireless brands of headphones - Being Bluetooth, the technology is near enough generic so guessing the patents wouldn't be majorly different.
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