Ethernet connection works on my Mac but not my PC (Windows 7)

ryansean

Reputable
Aug 27, 2014
2
0
4,510
This is my first post on here so here we go.

I just moved into a apartment complex that supplies internet. When you connect via ethernet it will make you sign in if its the first time for that device to use the internet. Well when I connect it to my mac it instantly gives me an opportunity to sign in and use the internet, but my PC just recognizes the ethernet cord as "unidentified network" and doesn't ever give me an opportunity to sign in.

I believe its because of this sign in page that is blocking me from having internet on my PC.

Here is some info I got from cmd.exe IPCONFIG

IPCONFIG/ALL:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Ryan>computer_IP_address
'computer_IP_address' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Ryan>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ryan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : CPE0.mdu
System Quarantine State . . . . . : Not Restricted


Ethernet adapter Bluetooth Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
#2
Physical Address. . . . . . . . . : 24-0A-64-10-6E-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR946x Wireless Network
Adapter
Physical Address. . . . . . . . . : 24-0A-64-10-4A-E6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : CPE0.mdu
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
Physical Address. . . . . . . . . : 74-D0-2B-9E-ED-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9d8a:27d1:a422:beac%11(Preferred)
IPv4 Address. . . . . . . . . . . : 172.17.104.240(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Wednesday, August 27, 2014 10:12:33 PM
Lease Expires . . . . . . . . . . : Thursday, August 28, 2014 10:12:32 PM
Default Gateway . . . . . . . . . : 172.17.104.1
DHCP Server . . . . . . . . . . . : 172.17.104.1
DHCPv6 IAID . . . . . . . . . . . : 309645355
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-A9-4B-BD-74-D0-2B-9E-ED-0E

DNS Servers . . . . . . . . . . . : 10.50.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Hamachi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-19-57-1E-4B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::1957:1e4b(Preferred)
Link-local IPv6 Address . . . . . : fe80::84a6:160:f978:c7d5%29(Preferred)
IPv4 Address. . . . . . . . . . . : 25.87.30.75(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : Wednesday, August 27, 2014 10:12:33 PM
Lease Expires . . . . . . . . . . : Thursday, August 27, 2015 10:14:40 PM
Default Gateway . . . . . . . . . : 2620:9b::1900:1
DHCP Server . . . . . . . . . . . : 25.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 662337865
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-A9-4B-BD-74-D0-2B-9E-ED-0E

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{E6A48331-1D23-4675-AD9F-C02194310CFC}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{ACDC1F4E-D3D8-491D-A84A-044AEF5DDBB1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:28fd:2945:53ee:970f(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::28fd:2945:53ee:970f%26(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.CPE0.mdu:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : CPE0.mdu
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FC76AD96-F9CC-43FD-AEBE-627C7515DFDA}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


COMPUTER_IP_ADDRESS:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Ryan>ipconfig/computer_ip_address

Error: unrecognized or incomplete command line.

USAGE:
ipconfig [/allcompartments] [/? | /all |
/renew [adapter] | /release [adapter] |
/renew6 [adapter] | /release6 [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] |
/showclassid6 adapter |
/setclassid6 adapter [classid] ]

where
adapter Connection name
(wildcard characters * and ? allowed, see examples)

Options:
/? Display this help message
/all Display full configuration information.
/release Release the IPv4 address for the specified adapter.
/release6 Release the IPv6 address for the specified adapter.
/renew Renew the IPv4 address for the specified adapter.
/renew6 Renew the IPv6 address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for adapter.
/setclassid Modifies the dhcp class id.
/showclassid6 Displays all the IPv6 DHCP class IDs allowed for adapter
.
/setclassid6 Modifies the IPv6 DHCP class id.


The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.

For Release and Renew, if no adapter name is specified, then the IP address
leases for all adapters bound to TCP/IP will be released or renewed.

For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is
removed.

Examples:
> ipconfig ... Show information
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Local Area Connection 1" or
"Local Area Connection 2"
> ipconfig /allcompartments ... Show information about all
compartments
> ipconfig /allcompartments /all ... Show detailed information about all
compartments

DNS_SERVER:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Ryan>ipconfig/dns_server

Error: unrecognized or incomplete command line.

USAGE:
ipconfig [/allcompartments] [/? | /all |
/renew [adapter] | /release [adapter] |
/renew6 [adapter] | /release6 [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] |
/showclassid6 adapter |
/setclassid6 adapter [classid] ]

where
adapter Connection name
(wildcard characters * and ? allowed, see examples)

Options:
/? Display this help message
/all Display full configuration information.
/release Release the IPv4 address for the specified adapter.
/release6 Release the IPv6 address for the specified adapter.
/renew Renew the IPv4 address for the specified adapter.
/renew6 Renew the IPv6 address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for adapter.
/setclassid Modifies the dhcp class id.
/showclassid6 Displays all the IPv6 DHCP class IDs allowed for adapter
.
/setclassid6 Modifies the IPv6 DHCP class id.


The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.

For Release and Renew, if no adapter name is specified, then the IP address
leases for all adapters bound to TCP/IP will be released or renewed.

For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is
removed.

Examples:
> ipconfig ... Show information
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Local Area Connection 1" or
"Local Area Connection 2"
> ipconfig /allcompartments ... Show information about all
compartments
> ipconfig /allcompartments /all ... Show detailed information about all
compartments

Hopefully this helps with the issue. If you need me to supply any more information please let me know.
Thank you for your help.
 

PhatLloyd

Honorable
Jul 1, 2014
764
1
11,165
I hope that you check if the drives for the Ethernet port is up to date or are not corrupted. I had the same problem. One day I cleaned my pc hardware, the next I turned it on it didn't work! So I re-installed the drivers and it worked
 

ryansean

Reputable
Aug 27, 2014
2
0
4,510
Well back before I moved to this complex I was using my ethernet port just fine. I am currently installing the driver for my motherboards LAN. Is there other drivers I should try to update? and if so is there a guide to easy driver updating? Thank you for your help