- Aug 27, 2013
- 31
- 0
- 10,540
Hello, I come to the Tom's Hardware community with another issue. I had been problem free for many months but jinxed it when I installed the game Goat Simulator two days ago. It played just fine the first night, but issues cropped up the next night. In the middle of a game session, the PC hung and required a hard boot. This involved hanging audio and both monitors turning solid colors. I tried to play several more times and the time it took for the PC to hang varied each time. I tried to play Diablo 3 and the same issue occurred.
I have tried the following with no improvement;
Fresh install of latest video drivers
Fresh install of Goat Simulator
Full scan using Malware Bytes
Disabling one of my monitors
Dxdiag with no problems (will post log)
SFC with no errors (can post logs)
Since the problem only occurred after installing the game, it has to be the fault of either the game itself or one of these four components; DirectX, MSdotNet, or C++ Visual x64 or x86. On the Goat Sim forums, one of the suggested fixes is to manually re-install the four listed above. I tried this but it made the PC hang immediately upon launching games rather than in the middle of a session.
Anyway I'll post my specs and logs and let somebody more knowledgeable guide me. Thanks in advance!
SPEC
http://pastebin.com/raw.php?i=kMZrLQPc
mobo: z87x-ud4h
cpu: i5 4670k @ 3.4ghz
ram: 8gb ddr3
psu: 650w
gpu: 650 Ti boost
os: win 7 ult 64 bit
DXDIAG
http://pastebin.com/raw.php?i=XQvXJV5F
Here's a copy of what the issue looks like in Action Center
Source
Windows
Summary
Video hardware error
Date
?8/?29/?2014 12:50 AM
Status
Not reported
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Files that help describe the problem
WD-20140829-0050-01.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode: 117
BCP1: FFFFFA8007E4F3D0
BCP2: FFFFF8800FFAA93C
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
I have tried the following with no improvement;
Fresh install of latest video drivers
Fresh install of Goat Simulator
Full scan using Malware Bytes
Disabling one of my monitors
Dxdiag with no problems (will post log)
SFC with no errors (can post logs)
Since the problem only occurred after installing the game, it has to be the fault of either the game itself or one of these four components; DirectX, MSdotNet, or C++ Visual x64 or x86. On the Goat Sim forums, one of the suggested fixes is to manually re-install the four listed above. I tried this but it made the PC hang immediately upon launching games rather than in the middle of a session.
Anyway I'll post my specs and logs and let somebody more knowledgeable guide me. Thanks in advance!
SPEC
http://pastebin.com/raw.php?i=kMZrLQPc
mobo: z87x-ud4h
cpu: i5 4670k @ 3.4ghz
ram: 8gb ddr3
psu: 650w
gpu: 650 Ti boost
os: win 7 ult 64 bit
DXDIAG
http://pastebin.com/raw.php?i=XQvXJV5F
Here's a copy of what the issue looks like in Action Center
Source
Windows
Summary
Video hardware error
Date
?8/?29/?2014 12:50 AM
Status
Not reported
Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Files that help describe the problem
WD-20140829-0050-01.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode: 117
BCP1: FFFFFA8007E4F3D0
BCP2: FFFFF8800FFAA93C
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
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