Hi,
I am not all that techy and need a hand!
I have bought a new computer, a Dell XPS 2720. I want to upload all my old files from my external hard drive onto this new computer.
The computer has 6 USB3 ports, but my hard drive (an Iomega SPHDU) has a USB2 connection.
When I plug it in anyhow, a window pops up in the bottom corns and it installs itself. However, the hard drive doesn't appear in My Computer.
If I go into the Control Panel and go to Devices, it appears here as an icon. But when I double click it, only it's properties come up.
Is the USB2/USB3 connection the problem? Can I buy a specific USB3 cable that will make the drive detectable? Or is something else going on?
Thanks in advance, Tom
I am not all that techy and need a hand!
I have bought a new computer, a Dell XPS 2720. I want to upload all my old files from my external hard drive onto this new computer.
The computer has 6 USB3 ports, but my hard drive (an Iomega SPHDU) has a USB2 connection.
When I plug it in anyhow, a window pops up in the bottom corns and it installs itself. However, the hard drive doesn't appear in My Computer.
If I go into the Control Panel and go to Devices, it appears here as an icon. But when I double click it, only it's properties come up.
Is the USB2/USB3 connection the problem? Can I buy a specific USB3 cable that will make the drive detectable? Or is something else going on?
Thanks in advance, Tom
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