loss of space from external hard disk

ucma

Reputable
Apr 17, 2014
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4,510
Hello,
I have a problem with my 500GB external drive. I tried to recover my video fileson my compaq 420 but the hdd would not show.
as it had not been used for a long time, i just kept it under the sun for an hour and it started showing on monitor.
After recovery I see that my external drive's capacity become 200MB instead of 500GB capacity. Can anyone help me recover my disk space, please? Thanks
 
Solution
Test your external hard drive for possible faults. "Seagate SeaTools for Windows" will test any brand of hard drive:

http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/