Hey guys,
So I bought a Steelseries Apex keyboard to replace my old keyboard (some HP OEM keyboard that was using PS/2) and when I plug it into the back of the computer (USB 2.0 hub), the keyboard was not detected and apparently was not even powered on during the POST. Only until when the computer got to the login screen did the keyboard turn on and was usable. Seems like it works in Windows but not during POST?
I tried different USB ports (all 2.0, didn't bother doing 3.0 of course) and still did not work.
The weird thing is that my USB Mouse does not have issues like this since it turns on as soon as I turn on my computer and can use it in the BIOS UEFI. Or well, it didn't have issues until after I got the new keyboard. Before, my USB mouse had no issues when it was connected to pretty much any USB port in the back but now, it does not want to turn on until after it gets to the Windows login screen.
I did notice that if I were to plug my USB mouse into the front USB port panel, it seems to work like a charm and turns on when it POST so I tried that with my USB keyboard and it unfortunately has no effect...
The PS/2 old keyboard can still be detected during POST and I found an HP USB Keyboard and connected to the front USB port and that was detected by the computer during POST but I'm going to try to see if it will work in the back.
In the BIOS, Legacy USB should be enabled (not Auto) but even then it's still no good.
I was wondering what do you guys think is the issue or what should I do?
I hope I won't have to RMA the keyboard, had to RMA a few things before and I'm just getting sick of RMA-ing.
Thanks for all the help!!
UPDATE: I just tried testing the HP USB keyboard with the back USB ports and it did not work. Seems like this may be more of a motherboard issue but not sure.
So I bought a Steelseries Apex keyboard to replace my old keyboard (some HP OEM keyboard that was using PS/2) and when I plug it into the back of the computer (USB 2.0 hub), the keyboard was not detected and apparently was not even powered on during the POST. Only until when the computer got to the login screen did the keyboard turn on and was usable. Seems like it works in Windows but not during POST?
I tried different USB ports (all 2.0, didn't bother doing 3.0 of course) and still did not work.
The weird thing is that my USB Mouse does not have issues like this since it turns on as soon as I turn on my computer and can use it in the BIOS UEFI. Or well, it didn't have issues until after I got the new keyboard. Before, my USB mouse had no issues when it was connected to pretty much any USB port in the back but now, it does not want to turn on until after it gets to the Windows login screen.
I did notice that if I were to plug my USB mouse into the front USB port panel, it seems to work like a charm and turns on when it POST so I tried that with my USB keyboard and it unfortunately has no effect...
The PS/2 old keyboard can still be detected during POST and I found an HP USB Keyboard and connected to the front USB port and that was detected by the computer during POST but I'm going to try to see if it will work in the back.
In the BIOS, Legacy USB should be enabled (not Auto) but even then it's still no good.
I was wondering what do you guys think is the issue or what should I do?
I hope I won't have to RMA the keyboard, had to RMA a few things before and I'm just getting sick of RMA-ing.
Thanks for all the help!!
UPDATE: I just tried testing the HP USB keyboard with the back USB ports and it did not work. Seems like this may be more of a motherboard issue but not sure.
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