So I have had this computer for a few years... and it worked fine at first but then (and I am guessing) a power surge went through the house due to a thunderstorm and it no longer works properly.
By properly I mean, it will start up and go past the gateway logo, then it will just stop and freeze on whatever it is at. Sometimes it will go past that and allow me to login and then freeze at the desktop. Sometimes I'll be doing something and it will also just freeze there too.
On-top of that it makes a blue screen with text telling me it is trying to recover from it crashing and will restart. This happens occasionally. Not as much as the freezing though,
I have tried switching power cords, I have tried changing power outlets, location, etc. I have tried switching to a different hard drive but it still crashes. I tried restoring the computer multiple times. I also installed windows 8 on it to see if that would solve the problem but it didn't. I don't know what else to do.
After a while of booting it up and rebooting it and rebooting multiple times.. it will stop crashing and freezing and work for however long I use it. It is really strange and I don't understand why it does what it does..I don't understand why after a few boots that it stops crashing and works perfectly fine. It is however a pain to start it up and have to keep rebooting till it decides to stop crashing and freezing.
Any ideas on how to fix this? Thanks!
------------------
System Information
------------------
Time of this report: 8/30/2014, 17:49:30
Machine name: JCMPC
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140305-1710)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: SX2851
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) CPU G6951 @ 2.80GHz (2 CPUs), ~2.8GHz
Memory: 6144MB RAM
Available OS Memory: 6008MB RAM
Page File: 1203MB used, 10947MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 210
Manufacturer: NVIDIA
Chip type: GeForce 210
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_0A23&SUBSYS_0797196E&REV_A2
Display Memory: 3976 MB
Dedicated Memory: 972 MB
Shared Memory: 3003 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HD1900
Monitor Id: GWY078B
Native Mode: 1440 x 900(p) (60.070Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4052 (English)
Driver Version: 9.18.13.4052
DDI Version: 10.1
Feature Levels: 10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 7/2/2014 16:48:32, 17555104 bytes
By properly I mean, it will start up and go past the gateway logo, then it will just stop and freeze on whatever it is at. Sometimes it will go past that and allow me to login and then freeze at the desktop. Sometimes I'll be doing something and it will also just freeze there too.
On-top of that it makes a blue screen with text telling me it is trying to recover from it crashing and will restart. This happens occasionally. Not as much as the freezing though,
I have tried switching power cords, I have tried changing power outlets, location, etc. I have tried switching to a different hard drive but it still crashes. I tried restoring the computer multiple times. I also installed windows 8 on it to see if that would solve the problem but it didn't. I don't know what else to do.
After a while of booting it up and rebooting it and rebooting multiple times.. it will stop crashing and freezing and work for however long I use it. It is really strange and I don't understand why it does what it does..I don't understand why after a few boots that it stops crashing and works perfectly fine. It is however a pain to start it up and have to keep rebooting till it decides to stop crashing and freezing.
Any ideas on how to fix this? Thanks!
------------------
System Information
------------------
Time of this report: 8/30/2014, 17:49:30
Machine name: JCMPC
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140305-1710)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: SX2851
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) CPU G6951 @ 2.80GHz (2 CPUs), ~2.8GHz
Memory: 6144MB RAM
Available OS Memory: 6008MB RAM
Page File: 1203MB used, 10947MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 210
Manufacturer: NVIDIA
Chip type: GeForce 210
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_0A23&SUBSYS_0797196E&REV_A2
Display Memory: 3976 MB
Dedicated Memory: 972 MB
Shared Memory: 3003 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HD1900
Monitor Id: GWY078B
Native Mode: 1440 x 900(p) (60.070Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4052 (English)
Driver Version: 9.18.13.4052
DDI Version: 10.1
Feature Levels: 10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Driver Attributes: Final Retail
Driver Date/Size: 7/2/2014 16:48:32, 17555104 bytes
Facebook
Twitter
Instagram