- Apr 17, 2013
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Hello guys,
I live abroad and my parents are back in my home country. I built a computer for them a few years ago but time to time my mom would Skype me asking me to help her installing new software/software updates and solve simple general problems with her PC.
It's sometimes frustrating and time consuming trying to explain step by step where to click, what to type etc. so I thought some type of remote assistance program would make it much easier.
I would imagine you need to install the software on both machines (my PC and my parents' PC) and then give certain permissions/authorization to my PC so I could just tell them to sit back and watch while I take control over their PC and fix whatever needs fixing.
Could anyone suggest some program for remote assistance, preferable a free one. All I need it to do is to be able to take control over their PC over then net and install/uninstall programs etc.
Thanks in advance.
P.S. I forgot to mention both PCs are using Windows 7 Home Premium.
I live abroad and my parents are back in my home country. I built a computer for them a few years ago but time to time my mom would Skype me asking me to help her installing new software/software updates and solve simple general problems with her PC.
It's sometimes frustrating and time consuming trying to explain step by step where to click, what to type etc. so I thought some type of remote assistance program would make it much easier.
I would imagine you need to install the software on both machines (my PC and my parents' PC) and then give certain permissions/authorization to my PC so I could just tell them to sit back and watch while I take control over their PC and fix whatever needs fixing.
Could anyone suggest some program for remote assistance, preferable a free one. All I need it to do is to be able to take control over their PC over then net and install/uninstall programs etc.
Thanks in advance.
P.S. I forgot to mention both PCs are using Windows 7 Home Premium.
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