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HP Printer Problem

Tags:
  • Hewlett Packard
  • HP Printers
  • Error Message
  • Printers
Last response: in Other Consumer Electronics
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August 30, 2014 7:47:45 PM

I have a HP PSC 1610 All-in One Printer. I try to print and have gotten several different errors. The first time as I was setting up my printer I was given the error "Change Color Cartridge" I took out the cartridge and put it back in and low and behold it worked. I went to print something and the error came back. I then found a solution to put it into "Mech Mode" which I did. Now I can get the printer to the "Ready" position and when I go to print my computer says "error printer offline" and then my printer says "printing...". I then have to turn my printer off and back on but I have to make sure it's in "Mech Mode" or else it either requires me to change the color cartridge or it says "printing...". I'm at a loss and none of the HP forums have helped whatsoever. If anyone has any insight it'd be much appreciated.

More about : printer problem

September 2, 2014 7:33:01 AM

You mentioned the HP forums, but have you tried the solutions provided on their troubleshooting page here? One of those might help if you haven't tried them already.
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September 3, 2014 8:19:46 PM

Titillating said:
You mentioned the HP forums, but have you tried the solutions provided on their troubleshooting page here? One of those might help if you haven't tried them already.


Went through all of them and still have the same problem. I downloaded their scan doctor thing as well.

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