- Aug 30, 2014
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- 4,510
I am running Windows 8 on my Acer Aspire V3 laptop and it is fairly new.
Lately I have been having problems having my iTunes recognize my 5th Gen iPod Touch. My laptop itself recognizes the iPod and I am able to go in and look through my internal storage DCIM folder, it just never shows up in iTunes. After running an iTunes diagnostic, I get the error that no iPod is found and that in the details "No Universal Serial Bus Controller found" and "No FireWire (IEEE 1394) Host Controller found" appear. I have reinstalled iTunes so it is brand new. When I go through my laptop's Device Manager and go to the Universal Seriel Bus Controllers section, it shows all root hubs and other hubs as properly updated and working, but when I go to the preferences section under the folder of USB Controllers, nothing appears- no options or descriptions of the controllers and is entirely blank as shown below:
I looked through the official Acer website to find if there were any possible driver downloads available and there is a USB Controller download, but only for Windows 7, not for Windows 8.
As the photo shows, the Bluetooth driver is the only thing with a yellow error icon next to it.
If anyone could please help in any way, I would be very appreciative.
Lately I have been having problems having my iTunes recognize my 5th Gen iPod Touch. My laptop itself recognizes the iPod and I am able to go in and look through my internal storage DCIM folder, it just never shows up in iTunes. After running an iTunes diagnostic, I get the error that no iPod is found and that in the details "No Universal Serial Bus Controller found" and "No FireWire (IEEE 1394) Host Controller found" appear. I have reinstalled iTunes so it is brand new. When I go through my laptop's Device Manager and go to the Universal Seriel Bus Controllers section, it shows all root hubs and other hubs as properly updated and working, but when I go to the preferences section under the folder of USB Controllers, nothing appears- no options or descriptions of the controllers and is entirely blank as shown below:
I looked through the official Acer website to find if there were any possible driver downloads available and there is a USB Controller download, but only for Windows 7, not for Windows 8.
As the photo shows, the Bluetooth driver is the only thing with a yellow error icon next to it.
If anyone could please help in any way, I would be very appreciative.
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