Fans stay on all the time (powered down/sleep) after installing NZXT sentry mesh

Greg_

Reputable
Sep 1, 2014
1
0
4,510
Hello.

I recently purchased the NZXT sentry mesh and after setting it up I noticed that as soon as I turned my power supply on that all the fans turned on as well. I tried to use the sliders on the controller to adjust the speed, but nothing happened. It's not until I power on the computer that the sliders actually control the fans. I've set it up as per the instructions, so I have the controller connected directly to the power supply.

Is this normal? I've looked around and haven't found anything about this, so it makes me think that the unit or my power supply is defective. If anyone has some insight on this I would appreciate it.

Thanks,
Greg
 
Solution
It would be the unit that is faulty.

sounds like a bad part on the PCB.
Like a power resistor or something else techie.

I would contact NZXT customer support, tell them the situation.
May be an easy solution.

AMDFaith

Reputable
Jun 22, 2014
187
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4,860
It would be the unit that is faulty.

sounds like a bad part on the PCB.
Like a power resistor or something else techie.

I would contact NZXT customer support, tell them the situation.
May be an easy solution.
 
Solution