- Sep 1, 2014
- 5
- 0
- 4,510
Hi. I have a WD My Passport 1TB and it's just gone bonkers, really. It used to work fine before but, now, when I connect it, it takes a long time for it to even show up in My Computer (it immediately shows up in Devices and Printers but takes a long time to even show up as a drive, with just a letter. Then, it takes some more time to load up the X GB of 931 GB). After all this, if I try to use it, it says I need to format it before I use it. In an act of desperation, I even tried formatting it and it took some time, and it didn't really seem to be working so I stopped it as well. So, neither does it work nor (it seems to me) is it formatting.
I have checked and used troubleshoot in Devices and Printers and as far as the Properties of the Hard Disk and the Troubleshoot utility are concerned, the device is working properly. I tried opening the drive by using the one of the folders' address (Like, F:\My Documents) and entering that in the address bar for Explorer and it finally opened (after a longgg loading time as well) what I needed but, alas, I can't copy the important stuff I want out of the thing. It just kept calculating without even beginning the copy process. And, it's just generally really slow too. I mean, just right clicking on a file makes the thing stop responding and load for a while before it shows the right-click menu.
I've tried scanning for viruses with avast!'s boot scan and it found no viruses so I don't know if the problem is because of a virus. Since I have seen others posting problems about their WD devices as well, I can only assume it's something with the drive and not viruses.
What can I do?
Update: When I tried copying a file using the direct address method I described above, it failed with the following error:
Data Error (cyclic redundancy check).
I have checked and used troubleshoot in Devices and Printers and as far as the Properties of the Hard Disk and the Troubleshoot utility are concerned, the device is working properly. I tried opening the drive by using the one of the folders' address (Like, F:\My Documents) and entering that in the address bar for Explorer and it finally opened (after a longgg loading time as well) what I needed but, alas, I can't copy the important stuff I want out of the thing. It just kept calculating without even beginning the copy process. And, it's just generally really slow too. I mean, just right clicking on a file makes the thing stop responding and load for a while before it shows the right-click menu.
I've tried scanning for viruses with avast!'s boot scan and it found no viruses so I don't know if the problem is because of a virus. Since I have seen others posting problems about their WD devices as well, I can only assume it's something with the drive and not viruses.
What can I do?
Update: When I tried copying a file using the direct address method I described above, it failed with the following error:
Data Error (cyclic redundancy check).
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