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RMA an MSI graphics card

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  • Graphics Cards
  • MSI
Last response: in Graphics & Displays
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September 1, 2014 9:28:28 PM

Hey guys! I bought a MSI 280X 3gb card about 9 months ago. It completely stopped working about 7 or 8 months after owning it, I saw vertical lines sometimes, and then soon it just stopped displaying anything on the HDMI and DVI. As this was my first time actually owning my own gaming PC, I didn't get any warranty , i thought it could last me a good couple years.

So i just recently found out about registering products, I went ahead and found the MSI website to register my product , and while doing that , i notice that it said I have some type of warranty on it until 2016, I was pretty happy when i noticed that, however i'm not 100% on what procedures to take in order to put this warranty to use. I was wondering if anyone here has successfully used their warranty on an MSI graphics card through the MSI website and can guide me on how to RMA it. anyway, thanks in advance.

More about : rma msi graphics card

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a c 118 U Graphics card
September 1, 2014 9:43:25 PM

MSI should have a full list of how to claim.

They normally just require a copy of the sale slip that shows the MSI card was purchased. You also have to pack the card up well enough so it will not be further damaged on the way back. Most companies do NOT pay the return shipping(I know, it sucks).

Lucky for me my MSI card(trusty GTX 650 ti) is still going strong.

You may be best to contact them directly by email to get exact details. Most RMA's are about the same.
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