Barracuda drive not spinning..Any options available?

juicegoose

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Sep 2, 2014
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Recently had my 1 year old Seagate external harddrive become unrecognizable to my computer. I took the drive out of the enclosure and connected it directly to my computer and the only result was an extremely slow boot up and then under device manager it shows "disk drive" but no size or info on the drive is available. Also other then device manager the drive doesn't show at all.

What type of cost is associated with sending the drive out to have the platters put into another drive?

Is it possible to troubleshoot and repair what might be bad in the current drive?

Is there anything I might have missed in attempting to get the drive to work?
 
Solution
Opening the case of the HDD is an extremely big NO. You'll almost certainly destroy the data unless you have extremely good tools.

Depending on what's wrong with it, you may be able to replace a specific part on the PCB, or the whole PCB.

However, if the data is extremely valuable, send it off now before you damage it further.

Vexillarius

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Aug 23, 2014
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Sounds like a dead drive. You can maybe squeeze some life out of it it you can run a Checkdisk on it, but that'll probably be a temporary fix only. If it works you'll want to focus on salvaging as much of your data as possible.

Repairing it is going to be more expensive than buying a new HDD, if it can be fixed at all.
If there is really important data on the drive, you don't have a backup and you can't salvage your data yourself you can try sending it to a specialised data recovery company. Again, expensive and succes is not guaranteed.
 

juicegoose

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Sep 2, 2014
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I was hoping to try to get the data off of it of course. What is the success rate or trying to isolate the issue with the drive and repairing/replacing it?
How about buying a slave drive and replacing the platters?
 

Vexillarius

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Aug 23, 2014
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First off, you should try hooking the drive up to another computer if you can, just to make sure.

I have no idea about the success rate, it depends on what killed the drive, its size, etc. You can always take it to a computer repair shop, they can tell you more, usually without incurring a cost if all you ask for is advice.

Repairing an HDD is specialised work, it's not something you can typically do yourself. If the new platters are off by 0.1mm you'll destroy the drive and the data (that right now can still potentially be salvaged) on it when you turn it on.
 
Opening the case of the HDD is an extremely big NO. You'll almost certainly destroy the data unless you have extremely good tools.

Depending on what's wrong with it, you may be able to replace a specific part on the PCB, or the whole PCB.

However, if the data is extremely valuable, send it off now before you damage it further.
 
Solution
I agree with someone. If I were you I would replace the PCB. Definitely could be the PCB. If your data is important to you, it would probably be worth the risk. Match as many numbers as possible.

http://www.donordrives.com/

Or similar site. Good luck!
 

juicegoose

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Sep 2, 2014
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Well guys I read some more forum posts and decided to try the ole try all kinds of USB connections. I am hear to say that it worked. I found a USb 3.0 that the OS liked and and have been slowly pulling over info. The drive is for sure toast as I'm only getting transfer rates of 5-15kb a sec with little bursts up to 5mb but I've almost got it all off and it'll then go to Seagate for warranty replacement. Man I can not believe I was that lucky. Raid here I come.
 

juicegoose

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Sep 2, 2014
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It was just a different USB port. I have been moving things over for the last day. It seems like if you access my computer and then just walk away it'll eventually finish reading the external drive and allow you to move things over. Sometimes the transfer rate is 100mb/sec sometimes it's 10kb.sec it varies wildly. The external drive is still under warranty and I will be returning it.