Laptop connected to wifi no internet access

Julies1985

Reputable
Sep 2, 2014
1
0
4,510
My HP laptop is connected to my NetGear99 router with 5 bar signal and I'm next to the router. The wifi is working on other devices so I assume it's a problem with the laptop.

When I try to open a webpage it's simply states that the page cannot be displayed. Sometimes the webpage will come on then go off again as if there's no internet.

Help???
 
Solution
Does the wifi icon on the taskbar say it is connected or that is has no internet?

Open a command promt and type "nslookup google.com"
If you get an address that starts with 74.125 then you have internet connection and you have an issue with your browser. If not then you have a connection problem and we can go from there.
Does the wifi icon on the taskbar say it is connected or that is has no internet?

Open a command promt and type "nslookup google.com"
If you get an address that starts with 74.125 then you have internet connection and you have an issue with your browser. If not then you have a connection problem and we can go from there.
 
Solution

KhOrganization

Reputable
Jan 21, 2015
1
0
4,510


Mine starts with 66.185 all of them, is that a problem