I have had this desktop since 2009 and never had any problems with it until lately. I have had a system restore and clean-up and some other stuff but this just will not go away and I can't figure out how to fix it. I have checked my speakers they seem fine sound is coming out of computer ok, but I just have a grey pop up coming up with a yellow speaker on it and I can't move it or click it off or anything. It's like it's being controlled somewhere else because there were other boxes that popped up with the computer switching to French and some other information was being looked at. I switched desktops a couple of weeks ago, but the box popped up last night again. Could this be a monitor problem?