So i have a HP Pavilion g7-2275dx and every time i try to update, factory reset, etc.. it just hits me with "Windows has run into a problem and will now restart". i have tried to re install the OS from a flash drive and a DVD and nothing seems to work when i try to do either one of them the same error message pops. I have tried everything that i know of and it has me beat. Any help would be greatly appreciated.
Windows has run into a problem and will now restart.
- Thread starter Drisswow
- Start date
Solution
Darkbreeze
Retired Mod
- Jun 24, 2014
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Run Seatools for windows and see if the hard drive has an issue. You should be able to install from DVD regardless of what might be wrong with the operating system so it almost has to be hardware related. Try going into the BIOS and reloading the default values first and then retry the install. If that doesn't work run the Seatools utility and run the short DST. If it passes that run the long generic test.
Darkbreeze
Retired Mod
- Jun 24, 2014
- 80,411
- 7,631
- 176,790
Immediately save all your valuable files to another drive or to dvd and replace then run the long generic test. Has the hard drive been making any clicking or strange sounds at all? It's highly probable that you need to replace the drive but I'd run the long generic test first. You might want to go into the bios and look for a drive test or check the manual for your unit on how to run the built in drive test that you can run prior to booting into windows for verification.
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