Asus HD 7970 DirectCUII Visual Artifacts. Damaged card?

Kimchi_Caveman

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Sep 3, 2014
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Morning all,

I purchased an Asus HD 7970 DirectCU II TOP 3072MB GDDR5 Card for my new rig and I've been getting a range of different artifacts/crashes during various activities. I'm wondering if this is due to instability or a damaged card?

Here is a short list of problems:
1. Random crashes to a black screen, with audio still playing during a game. Cannot alt-tab, ctrl+alt+del or otherwise get out of this situation without a hard reboot.

2. Random crashes to a white/striped screen with aberrant/glitched audio during a game. Hard reboot is the only solution I've found to get out of this.

3. Random visual artifacts during gameplay on a range of games (but not all). Artifacts are not consistent with stress put on the GPU (i.e. low spec games will often show artifacts, whilst high-spec will not). Sometimes alt-tabbing out and back in resolves this, sometimes not. these do not affect gameplay/performance and are purely visual.

Here are a couple of example photos from World of Warcraft. Similar artifacts occur on Battelfield 4, Minecraft and a range of other games. smaller artifacts occasionally appear in other applications (i.e. Chrome, MS Office).
=http://imgur.com/a/nJbv3]

Can anybody give me any ideas on what this might be? Is it fixable? Or is the card physically damaged?

Thanks
 
Solution


Hmm, what I'd do first is uninstall all the amd drivers then after a reboot install them again. If that doesn't work then the card sounds like it may be defective and you should take it back/RMA it.

randomhkkid

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Apr 18, 2012
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Is the card overclocked at all?
 

Kimchi_Caveman

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Sep 3, 2014
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4,510
Is the card overclocked at all?

the artifacts appeared around 2 weeks after getting the card, with no overclocking. I have since used MSi Afterburner to make some very small clock speed changes. These changes have had no discernible effect on the frequency/severity of the problems.

Does that help?
 

randomhkkid

Honorable
Apr 18, 2012
369
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10,960


Hmm, what I'd do first is uninstall all the amd drivers then after a reboot install them again. If that doesn't work then the card sounds like it may be defective and you should take it back/RMA it.
 
Solution