Temperatures can reach up to 91 degrees. And it keeps on throttling to 947mhz(or something in that range) Also did a open panel with a cool room temp but it still goes 80~91. I did a bit of research, can this be related to the BIOS? Some users reported the same problem. And they did a BIOS reflash. How can I do this safely? I checked my BIOS version and it only says 015.042.000.003.000000 (xxx-xxx-xxx). How do I even know if its Hynix/Elpida? I'm so confused right now at the same time very disappointed. This is my first time owning a gaming PC. Any other users with the same card experiencing the same?
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Gigabyte R9 290 Windforce-OC temperature and throttling problem. Anyone who has experienced this before?
- Thread starter s4m7
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Rapajez
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- Jul 17, 2014
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It looks like that's a common issue with that model. It's "downclocking" to stock R9 290 speeds. Would definitely recommend contacting Gigabyte customer support.
One user mentioned "switching the fans to performance mode". Not sure how that works, but you can use software like "MSI Afterburner" to override the fan defaults.
One user mentioned "switching the fans to performance mode". Not sure how that works, but you can use software like "MSI Afterburner" to override the fan defaults.
withered3eye
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- Feb 11, 2013
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If you want to check which vram you have (Hynix/Elpida), download GPU-Z and run it. Those temps are very high, what are you running while getting those temps? Is this at idle? Gaming? Benchmarking? Furmark will generate loads of heat if your running that.
There are guides online on how to flash your bios. Most do it with a flash drive. Be warned. This can potentially brick your card, and may never work again. You can flash back to old bios back, so make sure you save it, but sometimes even this doesn't work. So flash the bios at your own risk.
Personally, I'd try to RMA it.
There are guides online on how to flash your bios. Most do it with a flash drive. Be warned. This can potentially brick your card, and may never work again. You can flash back to old bios back, so make sure you save it, but sometimes even this doesn't work. So flash the bios at your own risk.
Personally, I'd try to RMA it.
Gaming basically and Benchmarking. Tried to do a flash with a new set of BIOS (different from stock, CCC said its 2013/31/1 and Gigabyte website has this new one 2014/7/1. but still failed, VGA@BIOS said "Flash BIOS failed! BIOS version is same!"
EDIT: Yes I contacted Gigabyte. Problem is my brother bought this for me in abroad. Should I send it back there? It would be really costly.
withered3eye
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Costly as in shipping costs? I'd rather pay shipping than be forced to buy a brand new card. So you don't have a receipt for the card or any proof of purchase to verify the warranty?
Rapajez :
The receipt should be enough. Call and explain your situation. I doubt you're the first person to get a GPU as a gift. 
I don't see why you'd have to ship to your brother. Gigabyte is pretty good with their RMAs.
I don't see why you'd have to ship to your brother. Gigabyte is pretty good with their RMAs.
So you're saying I can ship it here to Gigabyte(Local country) and no need to ship it to my brother who is in abroad?
Embra
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s4m7 :
Rapajez :
The receipt should be enough. Call and explain your situation. I doubt you're the first person to get a GPU as a gift.
I don't see why you'd have to ship to your brother. Gigabyte is pretty good with their RMAs.
I don't see why you'd have to ship to your brother. Gigabyte is pretty good with their RMAs.
So you're saying I can ship it here to Gigabyte(Local country) and no need to ship it to my brother who is in abroad?
Your specs look fine, so I am inclined to think the card is the issue.
Call gigabyte and explain your troubles, they may offer a solution or at least explain how to rma the card.
You could try the card in another computer (maybe a friend) or install a different card into you computer.
Embra :
s4m7 :
Rapajez :
The receipt should be enough. Call and explain your situation. I doubt you're the first person to get a GPU as a gift.
I don't see why you'd have to ship to your brother. Gigabyte is pretty good with their RMAs.
I don't see why you'd have to ship to your brother. Gigabyte is pretty good with their RMAs.
So you're saying I can ship it here to Gigabyte(Local country) and no need to ship it to my brother who is in abroad?
Your specs look fine, so I am inclined to think the card is the issue.
Call gigabyte and explain your troubles, they may offer a solution or at least explain how to rma the card.
You could try the card in another computer (maybe a friend) or install a different card into you computer.
I should try testing it with a different PC.
What are the chances of the GPU not being the faulty hardware here?
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