Dxdiag crash Device removed!

boby509 · Sep 3, 2014

I need help fixing a game crash. My drivers crashes during games saying Dxdiag Device removed Device hung.

The screen shows the following text:
Fatal Error Direct 3D driver returned error code
(DXGI_ERROR_DEVICE_REMOVED)while creating a render target view.

Technical Details: D3D11 Device removed due to
DXGI_ERROR_DEVICE_HUNG 0x887 a0006

MostWantedSoulRider · Sep 3, 2014

Hi OP,

Does this issue occur only for a game or for every graphic intense video games?

boby509 · Sep 3, 2014

It crashes on all games. Thank you for responding

MostWantedSoulRider · Sep 3, 2014

This error happens if you have messed up RAM modules. Can you please run MEMTEST and reply with what it shows you?

http://www.memtest.org/

Download it from here. If errors found, then you must undervolt RAM thru BIOS. Hope this helps you.

boby509 · Sep 3, 2014

How do you run memtest?

MostWantedSoulRider · Sep 3, 2014

Tutorials.

https://www.youtube.com/watch?v=NaHL9usaM4Q

https://www.youtube.com/watch?v=7DXGN-oJwVs

boby509 · Sep 3, 2014

thank you. How do I set under voltage on my ram? I know its in the bios but

MostWantedSoulRider · Sep 3, 2014

What is your motherboard and did the application find any error at first place?

Edit: Remove the RAM from the board, insert back again and then load optimized defaults in the BIOS.

boby509 · Sep 3, 2014

MostWantedSoulRider :

I ran memtest no errors detected my mother board is is an Asrock z77 Pro 3

MostWantedSoulRider · Sep 3, 2014

As said before, please remove the RAM and insert it back again into the slot. If you have got 2 chips, insert them in same color to achieve dual channel. Load optimized defaults in BIOS and tell me if that helped you.

If this doesn't work, you might need to overclock your graphics card a tad from the stock using msi afterburner.

boby509 · Sep 3, 2014

The ram Is running on optimized defaults

MostWantedSoulRider · Sep 3, 2014

boby509 :

Do you mean you have loaded optimized defaults thru BIOS? Then, test to see if it works. Otherwise, as said before, try overclocking the gfx card.

boby509 · Sep 3, 2014

I tried overclocking the card and it still crashes it says the display drivers have recovered. Basically the game freezes when I get that error.

MostWantedSoulRider · Sep 3, 2014

did you increase a tad of voltage above the stock?

boby509 · Sep 3, 2014

Now it freezes with a sound loop. what do you mean by voltage ram or video card?

boby509 · Sep 3, 2014

MostWantedSoulRider :

what voltage the memory or video card? If someone could please reply help would be greatly appreciated.

MostWantedSoulRider · Sep 3, 2014

boby509 · Sep 4, 2014

MostWantedSoulRider :

ok I have a problem when the game crashes the monitor displays no signal.
Since the moderator ask me to add details Here my full system specs.
Mother Board: Asrock z77 Pro 3
Video card: Nvidia Ge force GTX 650 TI.
Onboard Sound

boby509 · Sep 4, 2014

could it be the graphics card is not getting enough power how would tweak that? Please help.

MostWantedSoulRider · Sep 4, 2014

As said before, increase GPU voltage a tad above the stock level. It won't hurt your card but make sure the temp doesn't surpass 80. Use MSI afterburner to tweak it.

Here's the tutorial:

https://www.youtube.com/watch?v=d_4DNirxNc0

Do not use the same values like you see in the video. Each card is different.

Dxdiag crash Device removed!

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