Hi everyone.
Seem to be having a strange issue which is a 1st for me. In February of this year (2014) I purchased a new 2TB Seagate External Hard Drive.
Link: http://www.seagate.com/external-hard-drives/desktop-hard-drives/expansion-hard-drive/
I was pleased with the product but recently I noticed a couple issues. When watching videos using VLC Media Player, usually once every hour I get an error message bad file descriptor the player then crashes and the drive restarts. Been doing this for about 3 weeks now.
I changed USB ports. Tried a different 3.0 usb port, used a 2.0 usb port.
Reinstalled VLC, updated it. Used different media players.
There is 200GB free space on the drive.
I have CrystalDiskInfo and it reports no errors on the drive. http://imgur.com/cOtA6zw,htFslSr
I have no dropped it, bumped it, none of that sort. It sits firmly on the table next me.
I have NOT opened the enclosure and checked if there is a problem there, doubt they would return it if I do that?
The drive is still under warranty. Should I take it back? Or what should I do?
Please help.
Thank you.
Seem to be having a strange issue which is a 1st for me. In February of this year (2014) I purchased a new 2TB Seagate External Hard Drive.
Link: http://www.seagate.com/external-hard-drives/desktop-hard-drives/expansion-hard-drive/
I was pleased with the product but recently I noticed a couple issues. When watching videos using VLC Media Player, usually once every hour I get an error message bad file descriptor the player then crashes and the drive restarts. Been doing this for about 3 weeks now.
I changed USB ports. Tried a different 3.0 usb port, used a 2.0 usb port.
Reinstalled VLC, updated it. Used different media players.
There is 200GB free space on the drive.
I have CrystalDiskInfo and it reports no errors on the drive. http://imgur.com/cOtA6zw,htFslSr
I have no dropped it, bumped it, none of that sort. It sits firmly on the table next me.
I have NOT opened the enclosure and checked if there is a problem there, doubt they would return it if I do that?
The drive is still under warranty. Should I take it back? Or what should I do?
Please help.
Thank you.
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