Computer randomly freezing to blank blue screen

Amos Archer · Sep 4, 2014

windows 7 64 bit. Computer will randomly freeze, usually when browsing but its happened during a gaming session too. Before it would simply freeze the image of whatever was happening at the time. Now its been freezing to a blank light blue screen. No alt tab, no control alt delete, nothing does anything except the power button.

No idea what triggers it but its been increasing in frequency. Have minidumps enabled but they don't get written. Event log shows nothing unusual that I can see. Quick harddrive chkdsk didn't show anything. A longer chkdsk was run but by the time I got back the computer had restarted back to desktop so I assume it ran its course. Windows memory test showed nothing. Quick Memtest shows nothing. Tried updating geforce to latest drivers to no avail.

profkefah · Sep 6, 2014

follow this
download ccleaner from this link

http://www.mediafire.com/download/7ek0tmq24hra1qo/ccsetup416_slim.zip
install it only
donot run it
then download ccleaner enhancer from this link

http://www.mediafire.com/download/xzdebad4jj5tph5/CCEnhancer-4.0-Multilanguage.zip

run it
and press download latest
then run ccleaner now
now
in
cleaning tab
check all selection in windows and application tab
except the selection of wipe free space in windows tab
press cean now button in the right side
after that go to registery tab and press search for
then press fix all selected
then
download antimalwarebyte from this link

http://www.mediafire.com/download/95ej9x436z4mfzb/mbam-setup-2.0.2.1012.zip

install it and run it then update it if it asked
then perform full scan to whole computer partitions from safe mode
and remove all threats

johnbl · Sep 6, 2014

most often you see this type of problem due to a device driver being deadlocked. That is one piece of code is waiting for another piece of code to finish but it does not finish because it is waiting for the first piece of code to finish. Windows does not bugcheck because code is actually running (waiting)

generally, I see two common direct causes of this. Graphics drivers and some older SSD drives with firmware bugs.

So, as a guess: update your graphics driver directly from the vendor, and go to the windows control panel, find device manager and disable any high definition sound devices that you don't have speakers connected to. Particularly any in your graphics card if you don't have speakers in your monitor.

if you have a SSD, you might want to: Update firmware, make sure you have plenty of free space on the drive, boot into BIOS and leave it there for several hours to allow the drive to run internal cleanup routines. Then reboot and see if the system is better.

if all of these fail, you have to run verifier.exe and set some global debugging flags such as deadlock detection and force windows to bugcheck on any bad driver. This will name the driver that is causing the problem.

gragas · Sep 22, 2014

Amos Archer :

windows 7 64 bit. Computer will randomly freeze, usually when browsing but its happened during a gaming session too. Before it would simply freeze the image of whatever was happening at the time. Now its been freezing to a blank light blue screen. No alt tab, no control alt delete, nothing does anything except the power button.

No idea what triggers it but its been increasing in frequency. Have minidumps enabled but they don't get written. Event log shows nothing unusual that I can see. Quick harddrive chkdsk didn't show anything. A longer chkdsk was run but by the time I got back the computer had restarted back to desktop so I assume it ran its course. Windows memory test showed nothing. Quick Memtest shows nothing. Tried updating geforce to latest drivers to no avail.

did you ever fix this problem? because im having the same problem.

Search

Computer randomly freezing to blank blue screen

Amos Archer

Reputable

profkefah

profkefah

Distinguished

johnbl

Polypheme

gragas

Reputable

TRENDING THREADS

Latest posts

Moderators online

Share this page