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Loud buzzing noise from Toshiba laptop

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  • Laptops
  • Hard Drives
  • Toshiba
Last response: in Laptop General Discussion
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September 4, 2014 3:56:41 PM

Hi,

I have a Toshiba Satellite E55t-A5320. It has an Intel Core i5-4200U 1.6GHz CPU, 12 GB RAM (self upgraded from stock 4GB with Crucial 8GB 1DIMM), and 500GB WD 5400RPM HDD (replaced the stock Toshiba drive after it phantomly set a HDD/SSD password). OS is Windows 8 (not 8.1) Pro 64 bit.

Since I replaced the stock Toshiba drive (or rather, my dad's IT guy did), it's been making an awful buzzing/whirring/grinding noise. I don't know where it's coming from and if it's a sign of the hard drive's death.

Link:

https://www.dropbox.com/s/hblviyob8jt0bc3/grinding%20no...

More about : loud buzzing noise toshiba laptop

September 4, 2014 4:05:00 PM

The link you have there isn't a public link for Dropbox. Might be the hard drive. If you have a hard drive making that kind of noise, your computer wouldn't work boot into Windows. It may be a fan.
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September 4, 2014 4:07:45 PM

permanoob said:
The link you have there isn't a public link for Dropbox. Might be the hard drive. If you have a hard drive making that kind of noise, your computer wouldn't work boot into Windows. It may be a fan.


OK I updated the dropbox link. Try again.
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September 4, 2014 4:13:18 PM

I forgot to add that it DOESN'T slow down when it does this, still as snappy as hell :) 
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September 4, 2014 4:15:29 PM

<edit> ignore this
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a b D Laptop
September 4, 2014 4:37:02 PM

I wouldn't be surprised if someone that took the casing or components apart lost a few screws and something is loose...or some other contaminant got into the fan, because it either sounds like the fan was replaced by a leaf blower, or there's something rattling around in it.
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a b D Laptop
September 4, 2014 4:38:06 PM

Either that or it could be the dvd drive and it's grinding your disk up. Is there a disk in the drive?
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September 5, 2014 1:04:35 PM

Ok so your issue won't be a hard drive if you still have good performance. It's going to be the optical drive like drapacioli suggested or the fan. If it's the fan, normally the sound comes and goes with intensity as the fan speeds up and slows down to compensate for heat. If it's the optical drive it wouldn't make that noise ALL the time.
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a b D Laptop
September 5, 2014 1:35:39 PM

The optical drive would stop making noise if the disk spun down though, which is typical if it is unaccessed for a little bit, especially on a laptop.
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September 5, 2014 3:58:36 PM

Sorry that I was a bit vague but my E55t (ultrabook) doesn't have a dvd drive. It only makes this noise occasionally (and just started as I was writing this, damn it) but it is annoying as hell when it does this, especially as I have to take this to school every day. I'm suspecting the fan, could it be that it's choking on the new HDD's SATA cable as it only started once I replaced the hard drive. Do you think the IT guy made a mistake?
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September 5, 2014 4:01:53 PM

It's doing it again. SH*T
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a b D Laptop
September 5, 2014 4:03:07 PM

If it was opened up it's entirely possible. when it happens, does it sound like it's loudest by the fan vents?
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September 5, 2014 4:05:06 PM

drapacioli said:
If it was opened up it's entirely possible. when it happens, does it sound like it's loudest by the fan vents?


Yeah. It sounds close to the back of the laptop where the fan is but not the HDD.
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a b D Laptop
September 5, 2014 4:07:53 PM

It is probably fan or bearing related then. If you're proficient enough you can open the laptop up and check for debris in the fan, or check to see if there are any other moving parts that might be making noise, but this typically requires a full disassembly which is not recommended if you don't know what you're doing. Servicing a laptop is NOT like servicing a desktop, it's a lot more complicated.
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September 5, 2014 4:07:53 PM

It's so sudden when it starts it makes me jump. Not gradual at all :( 
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a b D Laptop
September 5, 2014 4:08:50 PM

Does it start when the fan speed revs up, or does it start when you move the laptop, or does it just seem random?
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September 5, 2014 4:10:01 PM

drapacioli said:
Does it start when the fan speed revs up, or does it start when you move the laptop, or does it just seem random?


Usually seems random but sometimes it has a bit of a warning like the fan revs up then down, then this horrible noise. It USED to start when I move the laptop but it doesn't do that anymore.
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Best solution

a b D Laptop
September 5, 2014 4:13:53 PM

Hmm, unfortunately that doesn't help much if it's done both. If it was only when the laptop was being moved or tilted then I could say for certain it's a loose part, but with both it may be a bearing too. I noticed you said you have an IT guy, you might want to see about having him take a look at the fan and possibly replacing it if there are no loose parts that are causing it. And by loose parts, it could be something extremely tiny like a chipped bit of plastic! There's not much extra room in those fan enclosures, so the smallest pieces of debris can become a problem. When you get access to the fan, if the blades look at all like they're being scraped against something, just buy a new one because there's no telling if the motor is slowly getting damaged. Better to replace the fan than to have it break and ruin your CPU by allowing it to overheat.
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September 5, 2014 4:16:28 PM

drapacioli said:
Hmm, unfortunately that doesn't help much if it's done both. If it was only when the laptop was being moved or tilted then I could say for certain it's a loose part, but with both it may be a bearing too. I noticed you said you have an IT guy, you might want to see about having him take a look at the fan and possibly replacing it if there are no loose parts that are causing it.


Can we rule out the HDD for sure? And what would be the cost of repair of a fan?

I really need to stop this soon because it's a pain in school, all my friends tell me to get a Mac which is the last thing I'll do in my life :) 
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a b D Laptop
September 5, 2014 4:19:21 PM

You can rule it out by taking it out and replacing it with another drive. If it's accessible via a back panel it should be fairly easy to do, just a few screws to unscrew and it slides right out. Just be careful when handling the drives and don't touch the unprotected bit on the back.

For the record, if you got a Mac and this happened, you would basically have to get a new laptop, because almost any repair that requires access to the components means a lot of labor and a lot of cost. Some models don't even have user-replaceable RAM or storage, so you'd have to replace the whole logic board if something went wrong. Not what you want to do if you like to upgrade or are worried about things not lasting as long as you'd expect them to.
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September 5, 2014 4:21:37 PM

drapacioli said:
You can rule it out by taking it out and replacing it with another drive. If it's accessible via a back panel it should be fairly easy to do, just a few screws to unscrew and it slides right out. Just be careful when handling the drives and don't touch the unprotected bit on the back.

For the record, if you got a Mac and this happened, you would basically have to get a new laptop, because almost any repair that requires access to the components means a lot of labor and a lot of cost. Some models don't even have user-replaceable RAM or storage, so you'd have to replace the whole logic board if something went wrong. Not what you want to do if you like to upgrade or are worried about things not lasting as long as you'd expect them to.


OK I don't think it's the HDD because I had another one (the stock toshiba 500GB) last month and it didn't do this. So how much would it cost to buy a fan?

Also, what you said is my biggest beef with Apple, because they're not "open".
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a b D Laptop
September 5, 2014 4:31:07 PM

I'm not sure about the fan, you would have to obtain the part number for it before it can be looked up. There is more than one fan model for the E55T series, it seems. Both were about $40-$50 though from the one site I was able to find with a quick search. Talk to your IT guy, he may be able to get a better deal (In fact, if he caused the damage, he should repair it for free).

If it wasn't for the fact that you said you had an IT guy open up the case and change parts, I would recommend that you contact Toshiba about it, but now that it's been tampered with your warranty is likely void. Regardless, even if it wasn't a warranty RMA would take a week or two at best, sometimes even longer.
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September 5, 2014 4:39:12 PM

drapacioli said:
I'm not sure about the fan, you would have to obtain the part number for it before it can be looked up. There is more than one fan model for the E55T series, it seems. Both were about $40-$50 though from the one site I was able to find with a quick search. Talk to your IT guy, he may be able to get a better deal (In fact, if he caused the damage, he should repair it for free).

If it wasn't for the fact that you said you had an IT guy open up the case and change parts, I would recommend that you contact Toshiba about it, but now that it's been tampered with your warranty is likely void. Regardless, even if it wasn't a warranty RMA would take a week or two at best, sometimes even longer.


How can I find out the model number? Should I just open the computer and look at the fan?
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a b D Laptop
September 5, 2014 4:40:12 PM

If you're comfortable doing that sure, otherwise you can also contact Toshiba to get the part number (probably easier if they're willing to cooperate), or have someone else open it up.
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September 5, 2014 4:41:45 PM

drapacioli said:
If you're comfortable doing that sure, otherwise you can also contact Toshiba to get the part number (probably easier if they're willing to cooperate), or have someone else open it up.


I'll probably open the back because Toshiba has horrible customer support. Even though their value for the money is great, this will probably be my last Toshiba laptop. Thanks so much for helping.
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a b D Laptop
September 5, 2014 4:43:09 PM

You're welcome. Feel free to check back and post if you have any further questions.
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September 5, 2014 4:46:39 PM

drapacioli said:
You're welcome. Feel free to check back and post if you have any further questions.


I just got you to your 10th solution :) 
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!