My friends MSI 760 is crashing in all games and is getting error: displaydriver has stopped responding.

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pascal1777

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So my fiends has his computer nearly a year now, and it worked all fine. He has a ASRock mobo and a Intel i5. But last week he was playing DayZ and his game crashed. After that, this happens in all games. And sometimes he gets the error: Displaydriver has stopped responding and has successfully recovered. We already tried some things; fresh install of drivers, changing some settings in Nvidia controll panel, but they didn't help. I think updating the mobo wouldnt help since it worked fine before, right? If any of you know a solution, please let me know.

Greetings,
Pascal
 
Solution
jimthenagual
That message can be caused by a large number of things. It basically means you were asking too much of the GPU, and it couldn't keep up so it stopped and reset.

Can be caused by corrupt drivers, weak or failing PSU, failing GPU, unstable overclocks, overheating and on and on.

To start with the easy ones for troublshooting I would
- undo any overclocks that have been done both to GPU and CPU.
- you've already reinstalled drivers, did you do a clean install?
- check temperatures while gaming (mainly gpu, but also cpu)

Failing that, I'd look to the PSU to see if it's not able to provide clean, stable power causing the GPU to be unable to keep up. What is your bios reporting for voltages? (on the +3.3v, +5v and +12v) It's not a very...
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jimthenagual

jimthenagual

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That message can be caused by a large number of things. It basically means you were asking too much of the GPU, and it couldn't keep up so it stopped and reset.

Can be caused by corrupt drivers, weak or failing PSU, failing GPU, unstable overclocks, overheating and on and on.

To start with the easy ones for troublshooting I would
- undo any overclocks that have been done both to GPU and CPU.
- you've already reinstalled drivers, did you do a clean install?
- check temperatures while gaming (mainly gpu, but also cpu)

Failing that, I'd look to the PSU to see if it's not able to provide clean, stable power causing the GPU to be unable to keep up. What is your bios reporting for voltages? (on the +3.3v, +5v and +12v) It's not a very reliable indicator, but it's a start. Was it a cheapy? What make/model is it?

If you have another system to test with, start by swapping out the GPU, as that's easy, then the PSU (a little more work).

Good luck with the troubleshooting!
 
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junkeymonkey

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uninstall the cards drivers and shut down as normal then remove the card from the slot inspect it for dust blow it out if needed reinsert the card back in the slot [ I like to put it in pull it back out and seat it back to insure the ''golden fingers '' scratch in good contact] and hook it all back up reboot and install drivers retry games and see if it stoped
 
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pascal1777

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Hey thanks for your answer, the tempratures are normal: http://gyazo.com/bb54f7f9f8ce68820d3036387904cf4c
I check the PSU and thats fine to.
He doesnt have another system to test with, and yes we did a clean install.

Its a Corsair CX600M btw.

Greetings
Pascal
 
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jimthenagual

jimthenagual

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Yah, it's possible it's the PSU that needs to be upgraded. The CX is great for basic systems, but not really designed for high end gaming machines. If you have another psu from another system to test out, try it. I know most people don't have another PSU lying around.

Try the other suggestions, (undo overclocks, reseat the GPU, reset cmos, test another GPU in that system if you can) and if they don't work, you may need a higher end PSU.
 
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pascal1777

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So what does this exactly mean? I have a Gigabyte GTX 770 with the same PSU and it works perfectly fine. It did for him to, but it randomly gave those messages.

greets
pascal
 
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pascal1777

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Thanks for your answer

This is pretty strange, I have the same PSU and it works perfect for me and I have a GTX 770. It did for him to, but it randomly started crashing and giving those errors. Thats the strangest part.

greetings,
Pascal
 
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jimthenagual

jimthenagual

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I hear you. It's a tough one to diagnose for sure.

The CX is typically able to put out its stated wattage, but when we are talking about cheaper capacitors they can have troubles at high temperatures (high load). It is possible that yours is fine and his is not. It's a lot of work, but you could put your PSU in his system to test. Asssuming you have done all the troubleshooting suggested, it sounds like that is your next step, unfortunately.
 
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junkeymonkey

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well yors may be just better also its a 2ed tier unit if that you got to read in to the parts used in these as said in the review ''' but the CapXon caps on the secondary side most likely won't keep their good performance if they work at above 40°C constantly''

them may have failed in his but not in yours yet or whatever

the hold time is how can the unit 'hold' continuous power demanded by the card as when not under a load it cool and fine now your gaming with it at full gpu load and the psu unit holds for so long and then fails to do so just for that instant and cause that issue you got
 
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junkeymonkey

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one thing I learned over the years is the psu is as important as the rest of the build guys build $1000 + rigs and put a $50 psu in it and cant understand why things don't work or fail and sub standard is just sub standard 2ed tier is not 1st tier and you get what you pay for [and sometimes less] [opinion]
 
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pascal1777

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Hey guys,

I have an update, my friend went back to the computerstore, they replaces his gpu (still same psu and stuff) and his computer works like a charm!
I guess the gpu just broke or something.

Thanks for all your opinions!

~Pascal
 
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