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Slow internet speed on one computer and fast on the other.

Tags:
  • Laptops
  • Computers
Last response: in Laptop General Discussion
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September 5, 2014 11:59:38 AM

So on one of my laptops I get 2mbps and on another the advertised 10mbps. I have tried both wireless and wired. My iPad and Phone also get the 10mbps.

The laptop that is getting slow speeds when I use it on the school's wireless connection I get 13mbps so it is well capable of getting 10mbps and is even newer than the other laptop that is getting 10mbps.

So the problem 100% lies in the configuration. Problem is I have no idea what I need to change :/ 

Edit: I would also like to add there is NOTHING in the background downloading anything. The weird thing is that only download is effected and upload is just as it should be. Also my ping is 3 times higher even with a wired connection vs wifi on another device.

More about : slow internet speed computer fast

September 10, 2014 1:56:11 PM

Wired connections don't necessarily improve your speed, they generally just keep the connection more consistent and error free. Anyway, it sounds like a problem with the laptop itself as the other one works fine, so you should contact a customer service rep of your laptop's manufacturer to see if it is a common issue with that system. If it is, they may be able to help you solve the problem with your laptop or you may need to RMA the laptop if it is still under warranty.
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September 10, 2014 2:24:23 PM

It could be the drivers too
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September 10, 2014 2:27:19 PM

True, but still worth talking to a rep because that is on them if the drivers don't work, since it's presumably a pre-built laptop.
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September 11, 2014 8:41:11 AM

Turns out I had messed up some networking configurations. So I found some page with commands that you can use in command prompt to reset the settings. After that it started working as it should be.
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September 11, 2014 8:42:23 AM

Sweet
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September 24, 2014 9:27:55 PM

could you possibly share the link to that website? im having the exact same issue.
thanks

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