Hello, I built a new pc at the end of July this year. It started to randomly blue screening the past weeks. I've been trying to look for fixes but I can't figure it out. It crashes usually when I play BF4 and CSGO. It has no trouble running both games on max settings with high fps, but blue screens for some reason.
Here is the WinDbg Crash Dump Analyzed:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801bf62028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: chrome.exe
CURRENT_IRQL: f
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
STACK_TEXT:
fffff800`00ba8a98 fffff800`02e1ba3b : 00000000`00000124 00000000`00000000 fffffa80`1bf62028 00000000`be000000 : nt!KeBugCheckEx
fffff800`00ba8aa0 fffff800`02fde463 : 00000000`00000001 fffffa80`1bdfdad0 00000000`00000000 fffffa80`1bdfdb20 : hal!HalBugCheckSystem+0x1e3
fffff800`00ba8ae0 fffff800`02e1b700 : 00000000`00000728 fffffa80`1bdfdad0 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
fffff800`00ba8b40 fffff800`02e1b052 : fffffa80`1bdfdad0 fffff800`00ba8e70 fffffa80`1bdfdad0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`00ba8c90 fffff800`02e1af0d : 00000000`00000008 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`00ba8cd0 fffff800`02e0ee88 : 00000000`0459dea8 00000000`ff4adffe 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`00ba8d00 fffff800`02ec64ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`00ba8d30 fffff800`02ec6313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`00ba8e70 00000000`02fcf817 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0459de54 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2fcf817
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION:
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x124_genuineintel_processor_cache
FAILURE_ID_HASH: {270f58cb-a20a-a72d-6d81-eb8c82f01f7a}
Followup: MachineOwner
Anyone that can help me?
Here is the WinDbg Crash Dump Analyzed:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801bf62028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: chrome.exe
CURRENT_IRQL: f
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
STACK_TEXT:
fffff800`00ba8a98 fffff800`02e1ba3b : 00000000`00000124 00000000`00000000 fffffa80`1bf62028 00000000`be000000 : nt!KeBugCheckEx
fffff800`00ba8aa0 fffff800`02fde463 : 00000000`00000001 fffffa80`1bdfdad0 00000000`00000000 fffffa80`1bdfdb20 : hal!HalBugCheckSystem+0x1e3
fffff800`00ba8ae0 fffff800`02e1b700 : 00000000`00000728 fffffa80`1bdfdad0 fffff800`00ba8e70 fffff800`00ba8e00 : nt!WheaReportHwError+0x263
fffff800`00ba8b40 fffff800`02e1b052 : fffffa80`1bdfdad0 fffff800`00ba8e70 fffffa80`1bdfdad0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`00ba8c90 fffff800`02e1af0d : 00000000`00000008 00000000`00000001 fffff800`00ba8ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`00ba8cd0 fffff800`02e0ee88 : 00000000`0459dea8 00000000`ff4adffe 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`00ba8d00 fffff800`02ec64ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`00ba8d30 fffff800`02ec6313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`00ba8e70 00000000`02fcf817 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0459de54 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2fcf817
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION:
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x124_genuineintel_processor_cache
FAILURE_ID_HASH: {270f58cb-a20a-a72d-6d81-eb8c82f01f7a}
Followup: MachineOwner
Anyone that can help me?