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New graphics card, no charge.

Tags:
  • Graphics
  • Graphics Cards
  • Alienware
September 5, 2014 7:55:01 PM

Hi, I recently bought a new, nvidia 680m graphics card for my Alienware m17x r4 laptop to upgrade from a standard 660m 1gb to the 680m 2 gb. After I put the card in, the computer simply stopped charging. Because of the Alienware optimus, this meant it would not be able to use the new graphics card. When I put the old card back in, it is able to charge again. Do you guys know what the causes might be and if I need a new, new card. BTW, the heat-sink isstill the stock one meant for the 660. Could that be the cause? Also, I've heard I'll need a new adapter. If so, what amps? My current charger is 19.34 amps.

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