Hi,
So a few weeks ago Comcast sent me a letter in the mail saying that they upgraded my internet speed from 50Mbps to 100Mbps for free, and to activate the change I needed to power cycle my modem. After I did this I plugged my laptop directly into the modem and it gave me ~120Mbps download and 30Mbps upload. I then plugged in my router to the modem and allowed it to set up. After this I plugged my computer directly into the router and it still gave about 120Mbps speed. But when I went to my living room on wireless I was only getting about 1Mbps download speed and 20Mbps upload speed (Im not sure why the Upload was still fine but not the download). Before the upgrade I was getting about 20Mbps download and 10 upload in this area. So I tried power cycling both them modem and the router, but it still only gave me those speeds on wireless, even though it gave me great speeds wired. I also tried resetting the router to factory settings but that did not help either. Does anyone know what is causing this and how I can fix it? I can't even load 240p video on youtube anymore.
The modem is a Zoom Cable Modem 3.0 Series 1094
The router is a Cisco Linksys EA3500
The set up is in our office, and the living room is right above the office, so I get a full signal strength in there.
Thanks
So a few weeks ago Comcast sent me a letter in the mail saying that they upgraded my internet speed from 50Mbps to 100Mbps for free, and to activate the change I needed to power cycle my modem. After I did this I plugged my laptop directly into the modem and it gave me ~120Mbps download and 30Mbps upload. I then plugged in my router to the modem and allowed it to set up. After this I plugged my computer directly into the router and it still gave about 120Mbps speed. But when I went to my living room on wireless I was only getting about 1Mbps download speed and 20Mbps upload speed (Im not sure why the Upload was still fine but not the download). Before the upgrade I was getting about 20Mbps download and 10 upload in this area. So I tried power cycling both them modem and the router, but it still only gave me those speeds on wireless, even though it gave me great speeds wired. I also tried resetting the router to factory settings but that did not help either. Does anyone know what is causing this and how I can fix it? I can't even load 240p video on youtube anymore.
The modem is a Zoom Cable Modem 3.0 Series 1094
The router is a Cisco Linksys EA3500
The set up is in our office, and the living room is right above the office, so I get a full signal strength in there.
Thanks
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