ASUS X99-Deluxe not reading XMP profiles from Corsair DDR4 memory kit
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- Intel i7
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Intel
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Motherboards
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Memory
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Asus
Last response: in Motherboards
jxlarrea
September 6, 2014 2:23:16 PM
I bought the ASUS X99 Deluxe mainboard with a CORSAIR Vengeance LPX 16GB (4 x 4GB) DDR4 2800 kit. The mainboard does not recognize any manufacturer information for these memory modules and X.M.P. cannot be enabled.
Is there a compatibility issue with the mainboard? Am I missing something?
Is there a compatibility issue with the mainboard? Am I missing something?
More about : asus x99 deluxe reading xmp profiles corsair ddr4 memory kit
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jxlarrea
September 6, 2014 4:21:40 PM
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Related resources
- Question about i7950, Corsair Memory, & XMP Profile on Gigabyte UD5 - Forum
- I want to install Corsair Vengeance® Low Profile — 16GB Dual/Quad Channel DDR3 Memory Kit (CML16GX3M4X1600C8) x 2 Memory Kits? - Tech Support
jxlarrea
September 6, 2014 4:57:15 PM
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ASUS
September 6, 2014 6:35:59 PM
Check if you have the latest BIOS - there were XMP issues on the original - current is BIOS 0801
http://www.asus.com/Motherboards/X99DELUXE/HelpDesk_Dow...
http://www.asus.com/Motherboards/X99DELUXE/HelpDesk_Dow...
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jxlarrea
September 6, 2014 6:50:52 PM
Tradesman1 said:
Check if you have the latest BIOS - there were XMP issues on the original - current is BIOS 0801 http://www.asus.com/Motherboards/X99DELUXE/HelpDesk_Dow...
Thank you for your reply. My first step trying to troubleshoot this issue was updating to the latest BIOS. I'm currently running BIOS 0801 but it didn't make any difference whatsoever.
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ASUS
September 6, 2014 7:12:32 PM
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Reply to Praz-1
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jxlarrea
September 6, 2014 7:18:57 PM
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ASUS
September 6, 2014 7:21:43 PM
Go into the BIOS, advanced mode, go to the AI Tweaker page (it's in your manual, page 3-18)
http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/X99-DELUXE/...
http://dlcdnet.asus.com/pub/ASUS/mb/LGA2011/X99-DELUXE/...
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jxlarrea
September 6, 2014 7:25:46 PM
Praz-1 said:
HelloThe UEFI issue was related to running over 2400MHz using the 100 strap. This didn't have any effect as far as reading the SPD. Below is a CPU-Z screenshot of the 2800MHz LPX I have. You need to test some other memory in your system or check your modules in a different system.

Thank you for the screenshot. As you can see, in mine the Manufacturer information is not even there. I just contacted Newegg and they won't accept my RMA since I discarded the memory kit packaging. This is was never an issue when buying hardware from Amazon. Needless to say, I will never buy from Newegg ever again.
Is this likely to be a problem with the memory kit? Or could it be the motherboard itself?
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column5
September 6, 2014 7:43:21 PM
I actually registered as I am having issues with the exact same board and memory kit. It started with instability (running default w/ Intel virtualization enabled), I attempted to run the XMP profiles (which I have) and they were still unstable. This culminated in the BIOS and OS just no longer recognizing 16GB and falling back to 12GB. I moved the DIMM from slot to slot and have isolated the issue to a specific stick (A1, B1, C1, D1). I am not sure what to do here. I am beginning to think there may just be an issue with my memory. I am getting SPD info, but not serial numbers. See below. Also, I am running the latest BIOS. The fact that I can move the stick from slot-to-slot and see it not present in UEFI BIOS leads me to believe it is not motherboard or bent CPU and the DIMM itself.
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Any ideas?


Any ideas?
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jxlarrea
September 6, 2014 7:49:32 PM
column5 said:
I actually registered as I am having issues with the exact same board and memory kit. It started with instability (running default w/ Intel virtualization enabled), I attempted to run the XMP profiles (which I have) and they were still unstable. This culminated in the BIOS and OS just no longer recognizing 16GB and falling back to 12GB. I moved the DIMM from slot to slot and have isolated the issue to a specific stick (A1, B1, C1, D1). I am not sure what to do here. I am beginning to think there may just be an issue with my memory. I am getting SPD info, but not serial numbers. See below. Also, I am running the latest BIOS. The fact that I can move the stick from slot-to-slot and see it not present in UEFI BIOS leads me to believe it is not motherboard or bent CPU and the DIMM itself.Any ideas?
At least both Manufacturer and Part number show up for you. My memory isn't reporting either of those.
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column5
September 6, 2014 7:56:40 PM
column5
September 6, 2014 8:44:30 PM
jxlarrea said:
Thank you for the screenshot. As you can see, in mine the Manufacturer information is not even there. I just contacted Newegg and they won't accept my RMA since I discarded the memory kit packaging. This is was never an issue when buying hardware from Amazon. Needless to say, I will never buy from Newegg ever again.
Is this likely to be a problem with the memory kit? Or could it be the motherboard itself?
Hello
You're welcome. Contact Corsair regarding this.
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compunerdy
September 12, 2014 9:45:03 AM
Chay3r
September 17, 2014 10:56:54 AM
Latest UEFI build is 0902:
https://docs.google.com/file/d/0Bz2VRRbLPrZnTmdTY2lTdUd...
Either way - yes XMP needs to be on the modules for it to show and work.
https://docs.google.com/file/d/0Bz2VRRbLPrZnTmdTY2lTdUd...
Either way - yes XMP needs to be on the modules for it to show and work.
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Chay3r
September 17, 2014 12:55:37 PM
PUNNY
September 17, 2014 1:50:00 PM
raja@asus said:
Latest UEFI build is 0902:https://docs.google.com/file/d/0Bz2VRRbLPrZnTmdTY2lTdUd...
Either way - yes XMP needs to be on the modules for it to show and work.
ASUS X99-Deluxe Latest UEFI build is 0902 where you get this?this is for what motherboard ?
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toxzl2
September 21, 2014 9:21:34 AM
PUNNY
September 21, 2014 2:29:34 PM
toxzl2 said:
Having the same problem, did u find any solution to this topic?! hello did not find any solution to this topic or about this Latest UEFI build is 0902? that said i have try.Intel® Processor Diagnostic Tool and i get -- Testing Processor 1 ---
---------------------------
--- IPDT64 - rev 2.10.0.0.MP ---
--- Start Time: 09/21/2014 16:22:11---
--- Skipping Config ---
--- Reading CPU Manufacturer ---
Expected --> GenuineIntel
Detected --> GenuineIntel
Found --- Genuine Intel Processor ---
--- Temperature Test ---
Temperature Test Passed!!!
Temperature = 66 degrees C below maximum.
--- Reading Brand String ---
Detected Brand String:
Intel Core i7-5930K 3.50GHz
Brand String Test Passed!!!
--- Reading CPU Frequency ---
Expected CPU Frequency is --> 3.50
Detected CPU Frequency is --> 3.68681
CPU Frequency Test Passed with Warning!!!
The processor frequency could be affected by power management features. In order
to ensure the processor frequency is not affected by a power management setting,
enter BIOS, load defaults, and disable any 'Over-Clocking' or power
management features that may affect processor frequency. Also, set any
software applications which control power management features to default.
--- FSB NOT Supported on this Processor ---
--- Running Base Clock test ---
Detected Base Clock --> 102
Base Clock test Pass ---
--- Error while retrieving QPI Link rate ---
..QPI Link rate Test Failed..
QPI Link rate Test Failed. Error while retrieving QPI Link rate
--- Error while retrieving QPI Link rate ---
..QPI Link rate Test Failed..
QPI Link rate Test Failed. Error while retrieving QPI Link rate
--- Test End Time: 09/21/2014 16:22:12---
System Information
------------------
Processor Name: Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz
Processor Information: Intel64 Family 6 Model 63 Stepping 2
Number of Physical Cores: 6
Number of Logical Cores: 12
Installed System Memory: 16 GB
Operating System: Microsoft Windows 8.1 Pro 64-bit
Graphics Information: NVIDIA GeForce GTX 680
System Product: X99-DELUXE
System BIOS: 0801 i have loaded defaults nomal. not sure if this is right?
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Helmsdg
September 21, 2014 7:16:59 PM
I'm getting the exact same issue with my x99-deluxe. Memory has no XMP profile, no ram manufacturer and API issues with Intel's CPU test. Something to bear in mind is that the latest Intel test was released in April 2014 so it may not actually be built for x99. Hanging on there for some hope.
---------------------------
--- Testing Processor 1 ---
---------------------------
--- IPDT64 - rev 2.10.0.0.MP ---
--- Start Time: 09/21/2014 22:08:09---
--- Skipping Config ---
--- Reading CPU Manufacturer ---
Expected --> GenuineIntel
Detected --> GenuineIntel
Found --- Genuine Intel Processor ---
--- Temperature Test ---
Temperature Test Passed!!!
Temperature = 58 degrees C below maximum.
--- Reading Brand String ---
Detected Brand String:
Intel Core i7-5960X 3.00GHz
Brand String Test Passed!!!
--- Reading CPU Frequency ---
Expected CPU Frequency is --> 3.00
Detected CPU Frequency is --> 3.00374
CPU Frequency Test Passed!!!
--- FSB NOT Supported on this Processor ---
--- Running Base Clock test ---
Detected Base Clock --> 100
Base Clock test Pass ---
--- Error while retrieving QPI Link rate ---
..QPI Link rate Test Failed..
QPI Link rate Test Failed. Error while retrieving QPI Link rate
--- Error while retrieving QPI Link rate ---
..QPI Link rate Test Failed..
QPI Link rate Test Failed. Error while retrieving QPI Link rate
--- Test End Time: 09/21/2014 22:08:10---
System Information
------------------
Processor Name: Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz
Processor Information: Intel64 Family 6 Model 63 Stepping 2
Number of Physical Cores: 8
Number of Logical Cores: 16
Installed System Memory: 16 GB
Operating System: Microsoft Windows 7 Professional 64-bit
Graphics Information: NVIDIA GeForce GTX 680
System Product: X99-DELUXE
System BIOS: 0902
---------------------------
--- Testing Processor 1 ---
---------------------------
--- IPDT64 - rev 2.10.0.0.MP ---
--- Start Time: 09/21/2014 22:08:09---
--- Skipping Config ---
--- Reading CPU Manufacturer ---
Expected --> GenuineIntel
Detected --> GenuineIntel
Found --- Genuine Intel Processor ---
--- Temperature Test ---
Temperature Test Passed!!!
Temperature = 58 degrees C below maximum.
--- Reading Brand String ---
Detected Brand String:
Intel Core i7-5960X 3.00GHz
Brand String Test Passed!!!
--- Reading CPU Frequency ---
Expected CPU Frequency is --> 3.00
Detected CPU Frequency is --> 3.00374
CPU Frequency Test Passed!!!
--- FSB NOT Supported on this Processor ---
--- Running Base Clock test ---
Detected Base Clock --> 100
Base Clock test Pass ---
--- Error while retrieving QPI Link rate ---
..QPI Link rate Test Failed..
QPI Link rate Test Failed. Error while retrieving QPI Link rate
--- Error while retrieving QPI Link rate ---
..QPI Link rate Test Failed..
QPI Link rate Test Failed. Error while retrieving QPI Link rate
--- Test End Time: 09/21/2014 22:08:10---
System Information
------------------
Processor Name: Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz
Processor Information: Intel64 Family 6 Model 63 Stepping 2
Number of Physical Cores: 8
Number of Logical Cores: 16
Installed System Memory: 16 GB
Operating System: Microsoft Windows 7 Professional 64-bit
Graphics Information: NVIDIA GeForce GTX 680
System Product: X99-DELUXE
System BIOS: 0902
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PUNNY
September 21, 2014 7:29:42 PM
Helmsdg
September 21, 2014 7:33:18 PM
https://docs.google.com/file/d/0Bz2VRRbLPrZnTmdTY2lTdUdiVUk/edit
I found linked by a ASUS hardware rep here: http://www.overclock.net/t/1510328/asus-x99-motherboard-series-official-support-thread I trust the source, use at your own discretion.
I found linked by a ASUS hardware rep here: http://www.overclock.net/t/1510328/asus-x99-motherboard-series-official-support-thread I trust the source, use at your own discretion.
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toxzl2
September 21, 2014 9:11:59 PM
Chay3r
September 22, 2014 10:14:55 AM
h2o79
September 22, 2014 12:11:38 PM
Helmsdg
September 22, 2014 2:40:25 PM
toxzl2
September 22, 2014 2:53:11 PM
PUNNY
September 22, 2014 9:41:36 PM
toxzl2 said:
I guess we have to RMA our MEMS... I think there is no other solution... Hate RMAs, ill be without my PC like 2 weeks for that... :SHelmsdg said:
Switch has no effect. I have a ticket open with ASUS, rep told me it is a compatibility issue. He was tight lipped about future implementation.hello. what i found is, if you switch EZ_XMP to the right and the TPU switch all the way to the right(not sure if you need to switch the EPU as well but i did.)i rebooted twice and check cpu frequency in AI SUITE 3. it did change to 4.3MHZ cpu and my memory was 3800 mhz.not sure whether these readings are true.but runs good. readings from memory are weird if you look at MEmTESt 86 pic you will see it Info PC4-17000? our ram is supposed be PC4-22400.does anybody else use different memory on this x99 Deluxe board ,and does it show up correctly? PS in bios still shows up xmp disabled.
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Reply to PUNNY
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handav2
September 22, 2014 11:48:17 PM
Helmsdg
September 29, 2014 4:33:28 PM
Mike Zimmerman
October 5, 2014 10:56:05 AM
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